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General Administration Officer

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The Salvation Army

Jan 7, 2025

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Adelaide
  • Quick Apply

AI generated summary

  • You need a Cert III in Business Admin, 2+ years admin experience, advanced skills in databases, Word, and Excel, strong attention to detail, problem-solving ability, and good communication skills.
  • You will handle administrative tasks, manage calls, provide information, prepare documents accurately, and maintain relationships with staff and stakeholders to support client-centered care.

Requirements

  • Certificate III in Business Administration or equivalent (desired).
  • Two or more years’ experience in an administrative role.
  • Advanced computer skills especially in Databases, Word and Excel.
  • Have proven experience in office/admin management and ideally have worked in the community services sector.
  • A high degree of accuracy and attention to detail.
  • Demonstrated problem solving skills and the ability to think laterally.
  • Have good communication and interpersonal skills with the ability to be flexible whilst managing competing demands.
  • Be competent in the use of computer programs, with the skills to use spreadsheets and databases.

Responsibilities

  • Perform a broad range of administrative tasks and reception coverage to allow a client centered care service.
  • Have a knowledge of the structure awareness of the services provided by the Towards Independence Aand administrative processes of The Salvation Army, and an AOD Services.
  • Respond promptly to telephone enquiries and make calls in a professional and engaging manner. Provide information to callers regarding services suitable to their needs and transfer calls as necessary.
  • Action document preparation, spreadsheets, emails, web browsers and databases. Prepare and edit documentation with a high degree of accuracy and attention to detail.
  • Ensure effective working relationships with key staff, managers, and other stakeholders, as appropriate.

FAQs

What are the working hours for the General Administration Officer position?

The position is a part-time role offering 0.4 FTE, which typically translates to flexible working hours based on the operational needs of the office.

Is experience in the community services sector required for this role?

While it's not strictly required, having proven experience in office/admin management within the community services sector is considered ideal for this position.

What qualifications are required for this role?

A Certificate III in Business Administration or equivalent is desired, along with two or more years of experience in an administrative role.

What benefits are offered to employees in this role?

Employees are offered NFP salary packaging, flexible working conditions, health and fitness discounts, paid parental leave, up to 8 weeks purchase leave, and more.

Is there an opportunity for career development in this role?

Yes, there is an opportunity for career development within the organization.

Are there any requirements regarding child safety checks for this position?

Yes, all child-facing roles will require the successful completion of a Working with Children Check.

What skills are required for this position?

Candidates should have advanced computer skills, strong communication and interpersonal skills, attention to detail, and problem-solving abilities.

How should applicants submit their applications?

Details on the application process can typically be found on the Salvation Army's careers webpage or job listing platform.

Is The Salvation Army an equal opportunity employer?

Yes, The Salvation Army is an Equal Opportunity Employer and values diversity in its workforce.

What are the values upheld by The Salvation Army?

The Salvation Army values Integrity, Compassion, Respect, Diversity, and Collaboration.

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The Salvation Army

Dedicated to helping people in need overcome poverty, addiction, and spiritual and economic hardship across the U.S.

Non-profit
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.