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General Assistant, Tate Modern

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Tate

3d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London
  • 1d left

AI generated summary

  • You should be proactive, eager to learn, enjoy a busy atmosphere, and be passionate about food, teamwork, and customer service, while communicating effectively and working independently.
  • You will provide top-notch customer service in the Espresso Bars and Members Rooms, working collaboratively, promoting teamwork, and enhancing the food and beverage experience for visitors.

Requirements

  • Our Ideal candidate will be a pro-active individual, keen to develop new skills, enhance knowledge and happy to contribute new ideas and improvements.
  • They will enjoy a busy environment and be passionate about food & beverage, people and teamwork.
  • This individual will be an effective communicator, providing the highest level of customer service and have the ability to use their initiative and work independently.

Responsibilities

  • We are looking for passionate, knowledgeable and experienced front of house General Assistants to join our team in the Espresso Bars and Members Rooms at Tate Modern on a fixed term basis until 30 September 2026.
  • Our Ideal candidate will be a pro-active individual, keen to develop new skills, enhance knowledge and happy to contribute new ideas and improvements. They will enjoy a busy environment and be passionate about food & beverage, people and teamwork. This individual will be an effective communicator, providing the highest level of customer service and have the ability to use their initiative and work independently.
  • Tate Eats is unique in the cultural world, a hospitality business whose purpose supports the vision and reach of Tate in all four of its galleries. All our profits are returned to Tate championing the right to the richness of art for everyone.
  • Our business is multi-faceted, we run restaurants, cafés and bars while delivering a vast range of events from film premieres to boardroom lunches. We are though much more than that, we have a pioneering roastery setting the agenda on gender equality in the coffee supply chain. We brew beer, we blend gin, we create teas, we have a multi award-winning wine programme, we visit farms, we research and write menus in response to Tate’s diverse programme, and we collaborate with artists and curators.
  • Become part of the Tate Eats dynamic team and be part of Tate. We offer a supportive, engaging working environment that is inspired by our surroundings and the creative institution we support. You will be able to express yourself, be challenged to think differently while working flexibly and collaboratively across teams. Tate Eats offers you the opportunity to grow personally and professionally in a nurturing, diverse business.

FAQs

What is the salary for the General Assistant position at Tate Modern?

The salary for this position is £14.80 per hour plus great benefits.

What is the minimum number of hours I will be required to work per week?

The minimum working hours for this position are 32 hours per week.

What is the duration of the contract for this role?

The contract is fixed term and will last until 30 September 2026.

Where is the job located?

The position is located at Tate Modern in London, United Kingdom.

What type of experience is preferred for candidates applying for this role?

We are looking for passionate, knowledgeable, and experienced front-of-house General Assistants who enjoy a busy environment and are keen to contribute new ideas and improvements.

What benefits are offered to employees in this position?

Benefits include a staff meal allowance, performance & service awards, an Employee Assistance Program, mental health support, discounts in shops and catering outlets, free entry to exhibitions for you and your friends and family, and more.

When is the closing date for applications for this job?

The closing date for applications is 24 May 2026.

Is there an opportunity for professional development in this role?

Yes, Tate Eats offers opportunities for personal and professional growth in a nurturing and diverse business environment.

What kind of tasks will I be expected to perform as a General Assistant?

As a General Assistant, you will provide the highest level of customer service, communicate effectively, and work independently while contributing to a busy food and beverage environment.

Are there opportunities to participate in producer and supplier trips?

Yes, employees may have the opportunity to participate in producer and supplier trips as part of their benefits.

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Tate

Art galleries in UK: Tate Britain, Tate Modern, Tate Liverpool & Tate St Ives

Entertainment & Media
Industry
501-1000
Employees
1897
Founded Year

Mission & Purpose

Our mission is to increase the public’s enjoyment and understanding of art. When Tate first opened its doors to the public in 1897 it had just one gallery, displaying a small collection of British artworks. Today we have four major galleries and the national collection of British art from 1500 to the present day and international modern and contemporary art, which includes nearly 80,000 artworks. Tate is a public institution owned by, and existing for, the public.

Benefits

  • Diversity Program

  • Employee Discount

  • Sick Pay

  • Flexible Working