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  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You need multidisciplinary teamwork experience, strong communication and leadership skills, operational management expertise, and a focus on patient care, governance, finance, and service improvement.
  • You will manage oncology services, budgets, and performance, ensure patient care quality, meet national targets, lead service improvements, and oversee clinical governance and operational efficiency.

Requirements

  • We are looking for someone with proven experience of working collaboratively within multidisciplinary teams, who demonstrates excellent communication and leadership skills, and whose approach reflects the UCLH values of safety, kindness, teamwork, and improving together.
  • The successful candidate will have strong operational management experience and be responsible for ensuring delivery of excellent, safe patient care and improving outcomes.
  • Clinical governance, including ensuring complaints and incidents are investigated and responded to according to Trust standards and policies.
  • Activity and Finance: achieving and setting annual plans, leading on delivery of CIP (cost improvement programme).
  • Ensuring Key access targets are met within their specialties in particular Cancer Waiting Time Targets (CWT), 6 week diagnostic targets and 18 week RTT.
  • Strategic and operational development of services.
  • Supporting transformation and efficiency across all divisional sites.
  • Maintaining performance in line with national targets and providing response for future surges or operational issues impacting on delivery of services.

Responsibilities

  • The day-to-day running of Oncology services including the Acute Oncology service and Cancer assessment unit
  • Effective management of budgets, workforce, and performance
  • Delivery of national cancer performance targets
  • Leading service improvement and transformation projects
  • Ensuring delivery of excellent, safe patient care and improving outcomes
  • Clinical governance, including ensuring complaints and incidents are investigated and responded to according to Trust standards and policies
  • Activity and Finance: achieving and setting annual plans, leading on delivery of CIP (cost improvement programme)
  • Ensuring Key access targets are met within their specialties in particular Cancer Waiting Time Targets (CWT), 6 week diagnostic targets and 18 week RTT
  • Strategic and operational development of services
  • Supporting transformation and efficiency across all divisional sites
  • Maintaining performance in line with national targets and providing response for future surges or operational issues impacting on delivery of services

FAQs

What is the primary role of the General Manager – Oncology at UCLH?

The primary role is to ensure the efficient and effective day-to-day management of oncology services, working closely with multidisciplinary teams to deliver high-quality care and drive continuous improvement.

What qualifications are required for this position?

The position requires proven experience in operational management, particularly in healthcare settings, along with excellent communication and leadership skills.

What are the key responsibilities of the General Manager in this role?

Key responsibilities include overseeing the day-to-day operation of oncology services, managing budgets and performance, ensuring delivery of national cancer performance targets, and leading service improvement and transformation projects.

Is clinical governance part of the General Manager’s responsibilities?

Yes, clinical governance is a critical part of the role, including investigating and responding to complaints and incidents according to Trust standards and policies.

What are the main targets the General Manager will be accountable for?

The General Manager will be accountable for meeting Key access targets, such as Cancer Waiting Time Targets (CWT), 6-week diagnostic targets, and 18-week RTT.

Which teams will the General Manager work with?

The General Manager will work closely with medical, nursing, and administrative teams within the oncology department.

Is there an opportunity for career development in this position?

Yes, this role offers the opportunity to make a significant impact on the delivery and future direction of oncology services, contributing to both personal and professional development.

Who should I contact for further information about the position?

For further details or to arrange an informal visit, you can contact Pratiksha Patel, the Deputy Divisional Manager, at pratiksha.patel9@nhs.net.

What is UCLH's commitment towards sustainability?

UCLH is committed to sustainability and has pledged to become a carbon net zero health service, with targets of net zero for direct emissions by 2031 and indirect emissions by 2040.

UCLH provides first-class acute and specialist services in six hospitals in central London.

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Mission & Purpose

University College London Hospitals (UCLH) NHS Foundation Trust is one of the UK's largest and most renowned healthcare providers. The Trust delivers high-quality patient care across a range of specialties, including cancer, neurology, women’s health, and emergency services. UCLH is committed to clinical excellence, research, and education, aiming to improve health outcomes through innovative treatments and world-class facilities. Their mission is to provide exceptional care and to advance medical knowledge for the benefit of patients and the wider community.