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General Merchandise Manager

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Sainsbury's

Oct 16, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • Birmingham

Requirements

  • You’re probably already managing or supervising people in a similarly fast-paced setting and confident to deal with the many different challenges each day throws up – your team are depending on you!
  • You’ll need to share Sainsbury’s love of technology. We’re ahead of the curve here – we do as much as we can digitally – from stock management to rotas.
  • What matters most is you – you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service.

Responsibilities

  • You’re supporting the Lead General Merchandise Manager to deliver improved customer and retail outcomes in your area
  • You’ll work closely with another Manager, sharing ideas and identifying ways to improve things, and provide a brilliant handover from each shift to the next
  • You’re confident being direct with your team – you’re giving honest feedback, early and often
  • You’ve learned how to help your team to put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service
  • You’re increasingly making decisions at pace and comfortable not knowing all the answers

FAQs

What is the salary range for the General Merchandise Manager position?

The salary starts from £30,250.

Where is the General Merchandise Manager position located?

The position is located at Castle Vale Store, Birmingham, B35 6HB.

What type of contract is offered for the General Merchandise Manager role?

The position is a permanent contract.

What business area will the General Merchandise Manager be working in?

The General Merchandise Manager will be working in the Retail business area.

When is the closing date for applications for this position?

The closing date for applications is 02 November 2024.

What are the main responsibilities of a General Merchandise Manager?

Responsibilities include operational in-store management, managing a medium to large team, improving customer experience, and supporting the Lead General Merchandise Manager.

What kind of team will the General Merchandise Manager be managing?

The General Merchandise Manager will manage a medium to large instore team.

Is previous management experience required for this position?

While some supervisory experience is preferred, the role is suitable for those looking to step up into management as well.

Are there opportunities for career progression in this role?

Yes, there are opportunities to progress into higher management roles within Sainsbury’s, including Lead Manager positions and Store Management.

What benefits does the role offer?

Benefits include a discount card, free food and drinks, generous holiday entitlement, pension matching, share scheme, wellbeing support, and cycle to work scheme.

How soon can one start receiving discounts after being hired?

Employees can start receiving a 10% discount after four weeks, which increases to 15% on certain days.

Will the General Merchandise Manager receive training?

Yes, there will be a clear induction, orientation, and a specific training plan tailored to individual needs.

Is customer service a key focus for the General Merchandise Manager role?

Yes, delivering excellent customer service is a top priority for this position.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.