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  • Job
    Full-time
    Entry Level
  • Healthcare
    Facilities Management

AI generated summary

  • You must be caring, communicate well, lift heavy objects, work in teams, adapt under pressure, and have customer service experience. No formal qualifications needed; training provided.
  • You will transport patients, move equipment, collect and deliver supplies, handle postal duties, manage waste disposal, and respond calmly to emergencies to support smooth operations.

Requirements

  • A caring and compassionate nature, with a strong focus on patient dignity and safety.
  • Good communication and teamwork skills.
  • Awareness of health and safety when moving patients and equipment.
  • No formal qualifications are required – full training will be provided.
  • Be able to communicate clearly verbally and in writing in the English Language.
  • Due to the nature of the role, the post holder must have the ability to move and lift heavy objects e.g.beds/wheelchairs/meal trollies.
  • Previous Portering experience or worked within a service industry.
  • Good customer relationships.
  • Be able to work using own initiative and within a multi disciplined team.
  • Good clear communication skills.
  • Able to adapt to needs of the service and work under pressure.
  • Worked within a multi disciplined industry.
  • Previous experience in working within a team environment.

Responsibilities

  • Transporting patients safely and compassionately around the site.
  • Moving equipment and furniture between wards to ensure smooth operations.
  • Collecting and delivering essential supplies and samples to support patient care.
  • Undertaking Postal Service and messenger duties to maintain communication across departments.
  • Collecting and disposing of waste to ensure a clean, safe environment.
  • Responding to any emergency situations that may arise, always remaining calm and efficient.

FAQs

What are the main responsibilities of a General Porter?

As a General Porter, your main responsibilities include transporting patients safely around the facility, moving equipment and furniture between wards, collecting and delivering essential supplies, handling postal duties, disposing of waste, and responding to emergency situations.

What qualifications do I need to apply for this position?

No formal qualifications are required for the General Porter role; however, you must be able to communicate clearly in English, both verbally and in writing.

Is prior experience necessary for this role?

While previous Portering experience is preferred, it is not mandatory. Experience in the service industry or good customer relationship skills are advantageous.

Are there opportunities for training and development?

Yes, we provide full training and development opportunities to support your career progression within the NHS.

What are the working hours for this position?

You will work up to 37.5 hours per week on a rota shift pattern, which includes nights and weekends.

Are there flexibility options regarding the working hours?

Yes, we encourage applications from individuals seeking flexible working patterns, and we aim to accommodate the needs of our staff wherever possible.

Do I need to pass any assessments to be considered for an interview?

Yes, you will need to complete and pass a Maths and English assessment as part of the recruitment process.

Is this position eligible for sponsorship?

No, this position does not offer sponsorship.

What is the work environment like for a General Porter?

The work environment is supportive and dynamic, focused on delivering high-quality patient care within a collaborative team setting.

What benefits are offered to employees at Frimley Health NHS Foundation Trust?

Employees have access to NHS benefits, including a pension scheme, staff discounts, wellbeing support, and ongoing professional development opportunities.

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.