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General Sales Assistant (Perm)

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Matalan

22d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should have strong communication skills, a positive attitude, and a willingness to learn. Previous retail experience is a plus, but not mandatory. Your focus should be on customer service.
  • You will provide efficient customer service, advise on sales, maintain high energy on the shop floor and till, and support stocking while ensuring an excellent in-store experience.

Requirements

  • No specific job requirements were provided in the posting.

Responsibilities

  • As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do.
  • You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
  • You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room.
  • There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!

FAQs

What is the role of a General Sales Assistant at Matalan?

The role involves delivering efficient and reliable service to customers, achieving sales while upholding Matalan Values, and ensuring a positive in-store experience.

Is this position full-time or part-time?

The position is permanent, and the specific hours may vary depending on store needs and individual arrangements.

What qualifications or experience do I need to apply for this position?

While specific qualifications are not mentioned, having experience in a fast-paced retail environment and strong customer service skills would be beneficial.

What kind of training will I receive?

You will receive a comprehensive induction and ongoing support and development to help you grow within your role, including access to the 'MyMatalan' online platform.

What are the main benefits offered to General Sales Assistants?

Key benefits include a competitive salary, 20% colleague discount, access to the Family Extras Scheme, pension scheme, and the opportunity to share your views through the 'Your Voice' forum.

How important is teamwork in this role?

Teamwork is essential, as Matalan values a family-style approach to working, where colleagues support each other and thrive together.

Is there an opportunity for career advancement within the company?

Yes, Matalan is committed to creating a learning culture, providing opportunities for personal and professional growth within the company.

Can I apply if I require adjustments during the recruitment process?

Yes, Matalan encourages candidates to request any necessary adjustments during the application and interview process to ensure everyone can perform at their best.

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Matalan

Find Your Fit. Shape The Future.

Retail & Consumer Goods
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail. We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best. Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us. Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.