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General Sales Assistant (Perm) - 8 hours

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Matalan

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need great customer service skills, adaptability, effective communication, and a positive team attitude. Flexibility for varied hours is key; retail experience is a plus but not required.
  • You will deliver efficient customer service, advise on sales, maintain store performance, and work across the shop floor, till area, and stock room in a fast-paced retail environment.

Requirements

  • - Great customer service skills and a passion for helping others
  • - Ability to work in a fast-paced retail environment
  • - Flexible and adaptable to changing priorities
  • - Strong communication skills
  • - Team player with a positive attitude
  • - Ability to work varied hours, including evenings and weekends
  • - Previous retail experience is desirable but not essential

Responsibilities

  • As a General Sales Assistant within our stores, you’ll be delivering an efficient and reliable service to our customers who are at the heart of everything we do.
  • You will be a customer advisor achieving our sales whilst living our Matalan Values; maintaining a high performing, energetic and adaptable energy – all whilst making sure that our customer’s experience in-store is at the forefront of our work.
  • You’ll have great exposure of a fast-paced retail sales environment; working across the shop floor, till area and stock room.
  • There’s a great family-style approach to our teams with approachable management, so whether you’re looking to kickstart your career, or just simply want to find your fit, a General Sales Assistant role with Matalan could be just what you are looking for!

FAQs

What is the job title for this position?

The job title is General Sales Assistant (Perm) - 8 hours.

What company is offering this position?

This position is offered by Matalan.

What are the primary responsibilities of a General Sales Assistant?

The primary responsibilities include delivering efficient and reliable customer service, achieving sales targets, and ensuring a positive in-store customer experience.

Is there a specific work environment for this role?

Yes, the work environment is a fast-paced retail sales setting, involving work across the shop floor, till area, and stock room.

What is the company's approach to team culture?

Matalan promotes a family-style approach to its teams with approachable management and encourages an inclusive culture.

What are the key benefits offered to employees?

Key benefits include a competitive salary, 20% colleague discount, access to the Family Extras Scheme, pension scheme, and a commitment to ongoing support and development.

What kind of training and support does Matalan provide?

Matalan offers a great induction, access to the 'MyMatalan' online platform, and ongoing support to help employees grow within their role.

How does Matalan handle the recruitment process for candidates requiring adjustments?

Matalan encourages candidates to inform them if any adjustments are needed during the recruitment process to ensure everyone has an opportunity to perform at their best.

Is there a possibility of the job posting closing early?

Yes, the job posting may close prior to the specified closing date if a high volume of suitable applications is received.

What values does a General Sales Assistant need to embody at Matalan?

A General Sales Assistant should embody Matalan's values by maintaining a high-performing, energetic, and adaptable approach while prioritizing the customer's experience.

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Matalan

Find Your Fit. Shape The Future.

Retail & Consumer Goods
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail. We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best. Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us. Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.