Logo of Huzzle

GM Lead Department Manager

image

Walmart Canada

Aug 13, 2024

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Winnipeg
  • Quick Apply

AI generated summary

  • You must be 16 years or older to apply for this position.
  • You will ensure excellent customer service, oversee merchandise presentation, train associates, delegate tasks, support scheduling, and maintain a safe and clean work environment.

Requirements

  • - Age – 16 or older

Responsibilities

  • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  • Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management Team.
  • Assesses the overall presentation of General Merchandise and Fashion Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
  • Delegate, assist and follow up on completion of daily Customer Availability Process tasks
  • Support with scheduling as needed.
  • Assign Associates to support with coverage and availability tasks in all areas of the store.
  • Participates in the training and development of the General Merchandise and Fashion Associates, and provides feedback as needed.
  • Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

FAQs

What is the primary responsibility of the GM Lead Department Manager?

The primary responsibility of the GM Lead Department Manager is to assist in the leadership of General Merchandise and Fashion Associates and department processes, ensuring high levels of customer service and task completion.

What kind of customer service is expected in this role?

Excellent customer service is expected, which includes greeting all customers politely, assisting them with product promotions, locating merchandise, making purchase decisions, resolving issues, and referring concerns appropriately.

What qualifications are needed to apply for this position?

The minimum qualification required is that applicants must be 16 years or older.

Is experience in merchandising necessary for this role?

While specific experience in merchandising is not listed as a minimum qualification, familiarity with merchandising display changes and product presentation is preferred and helpful for this role.

Will I be involved in training other associates?

Yes, participation in the training and development of General Merchandise and Fashion Associates is a responsibility of the GM Lead Department Manager, including providing feedback as needed.

Is there any formal schedule management involved in this position?

Yes, supporting with scheduling as needed is one of the responsibilities outlined for this role.

Where is this position located?

The position is located at #54-1225 St Mary's Rd, Winnipeg, MB R2M 5E6, Canada.

Does the company provide accommodations for disabilities?

Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.

What is the expected work environment in this position?

The work environment should be safe, clean, and hazard-free, with expectations to adhere to company policies and complete safety sweep logs.

Is teamwork emphasized in this role?

Yes, teamwork is crucial as the GM Lead Department Manager will delegate tasks, coordinate coverage, and collaborate with the General Merchandise and Fashion Assistant Manager and the Store Management Team.

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.