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Graduate Business Support Engineer

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Egress Software Technologies

Apr 16, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • IT & Cybersecurity
  • Sheffield

Requirements

  • We welcome candidates from all academic backgrounds, yet we seek individuals who can demonstrate the following skills and experience.
  • A problem-solver at heart, you turn complex challenges into simple solutions.
  • A customer champion, you thrive in fast-paced, tech-driven environments.
  • A team player with stellar interpersonal skills, capable of independent decision-making.
  • Eager to dive into cybersecurity with clear paths for advancement.
  • Creative problem-solving and a flexible approach to challenges.
  • Collaborative spirit, thriving in diverse, cross-disciplinary teams.
  • Self-motivated learning, with effective communication across all levels.
  • Quick to the core of issues, with a resilient, can-do attitude

Responsibilities

  • Deliver exceptional support, optimizing Egress solutions for peak performance and satisfaction.
  • Tackle customer queries and incidents with agility, collaborating across teams for swift resolutions.
  • Champion best practices, offering training and insights to enhance customer experience.
  • Dive deep into feedback, turning insights into action for continuous improvement.
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Egress Software Technologies

Our mission is to eliminate the most complex cybersecurity challenge every organization faces: insider risk.

Technology
Industry
201-500
Employees
2007
Founded Year

Mission & Purpose

Our mission is to eliminate the most complex cybersecurity challenge every organization faces: insider risk. We understand that people get hacked, make mistakes, and break the rules. To prevent these human-activated breaches, we have built the only Human Layer Security platform that defends against inbound and outbound threats. Using patented contextual machine learning we detect and prevent abnormal human behavior such as misdirected emails, data exfiltration, and targeted spear-phishing attacks. Used by the world’s biggest brands, Egress is private equity backed and has offices in London, New York, and Boston.