Graduate Insight Analyst

Superdrug

Jul 9, 2024

Applications are closed

Job
Full-time
Entry Level
Data
London

Requirements

You enjoy making a difference and creating change
You have a curious nature and can identify patterns and trends within data
You can develop stories through data and identify opportunities
You can present ideas with confidence
You can pick things up quickly and are keen to develop skills across several insight platforms and tools
You enjoy working in a collaborative team and can share ideas with confidence
You have an interest in Retail and/or Health & Beauty
You can work at a fast pace, in an everchanging environment
What you’ll need:
Degree level education in a numerate, business focused or technical subject. i.e. Mathematics, Statistics, Finance, Business, Economics, IT Programming; or equivalent experience
Excellent communication skills (both written and spoken)
Enthusiastic personality
Microsoft Excel experience
Desirable:
SQL experience
Retail or customer service experience (office or shop floor based)
R/Python/SAS/SPSS programming experience
Tableau or other data visualisation tool experience

Responsibilities

Using SQL to interrogate our sales and customer databases and extract meaningful information for Superdrug and our key suppliers.
Combine multiple data sources into actionable insight for the Superdrug business and present back to decision makers to ensure understanding and appropriate action is taken.
Help to democratise data out to the rest of the business through tools such as Tableau to ensure decision making is insight led.
Support the commercial teams with range reviews, price and promotional analysis by enabling them to understand Category, Brand and SKU level performance based on customer and sales metrics.
Support Marketing and CRM team with analysis of multichannel activity, sharing results and making recommendations to drive planning of future campaigns.
Develop geographical insight and provide to retail teams as appropriate to drive business growth.
Work directly with external stakeholders including major household brands in Beauty and FMCG by providing Insight into their brands’ performance at Superdrug and identify opportunities for growth.
Create and analyse the results from customer surveys to gain deeper understanding of customer behaviour

FAQs

What qualifications do I need to apply for the Graduate Insight Analyst role at Superdrug?

You will need a degree level education in a numerate, business-focused, or technical subject such as Mathematics, Statistics, Finance, Business, Economics, IT Programming, or equivalent experience.

What experience is preferred for this role?

SQL experience, retail or customer service experience (office or shop floor based), R/Python/SAS/SPSS programming experience, and Tableau or other data visualization tool experience are all desirable for this role.

What are the working hours for the Graduate Insight Analyst role at Superdrug?

The working hours are 37.5 hours per week, from 9.00am to 5.30pm. Hybrid working patterns are available, with 2 days working from home and 3 days in the office near East Croydon Station.

What benefits are offered with this role?

Benefits include 33 days holiday rising to 38 days with length of service, 30% discount on Superdrug Own Brand Products, company pension matching and bonus, access to Wagestream money management app, and unrivaled learning and development programs.

What are the key responsibilities of the Graduate Insight Analyst role at Superdrug?

Responsibilities include using SQL to extract information from sales and customer databases, providing actionable insights for decision-making, supporting commercial teams with analysis, developing geographical insights, and working with external stakeholders to identify opportunities for growth.

Superdrug

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.