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Guest Experience Coordinator

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Red Bull Racing & Red Bull Technology

7d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Facilities Management
  • Milton Keynes
  • Quick Apply
    6d left

AI generated summary

  • You should have customer-facing experience, be detail-oriented and organised, adaptable, a confident communicator with Microsoft 365 skills, and a team-oriented, solutions-focused mindset.
  • You will welcome guests, manage arrivals, maintain reception and event space standards, oversee inventory, support events, and handle administrative tasks for seamless operations.

Requirements

  • Experience in fast-paced, customer-facing roles.
  • Detail-oriented, organised, and proactive.
  • Flexible with working hours and adaptable to change.
  • Confident communicator with Microsoft 365 proficiency.
  • Team-oriented and solutions-focused.

Responsibilities

  • Act as the first point of contact for partners, guests, and suppliers.
  • Provide a welcoming, professional, and brand-aligned reception experience.
  • Coordinate guest arrivals, calls, security access, and parking.
  • Ensure seamless daily reception operations.
  • Conduct sales, maintain inventory control and branded merchandise displays in our on-site ORBR Shop.
  • Maintain presentation standards across reception, meeting rooms, and event spaces.
  • Manage on-brand merchandising and product replenishment.
  • Support internal and external events, including set-up and breakdown.
  • Collaborate with Marketing and cross-functional teams to deliver elevated experiences.
  • Manage mail, fan correspondence, SOPs, stationery orders, and purchase orders.
  • Support ad-hoc administrative and operational tasks as required.

FAQs

What is the main responsibility of the Guest Experience Coordinator?

The main responsibility is to ensure all Red Bull Technology Group guests receive a premium experience while visiting the Technology Campus, acting as the first point of contact and providing exceptional front-of-house service.

Where is the Guest Experience Coordinator position based?

This position is based at the Red Bull Technology Campus in Milton Keynes, and it does not require race travel.

What kind of experience is required for this role?

Experience in fast-paced, customer-facing roles is required.

What skills are essential for the Guest Experience Coordinator?

Essential skills include being detail-oriented, organized, proactive, a confident communicator, and proficient in Microsoft 365.

Will the Guest Experience Coordinator be involved in event management?

Yes, the Coordinator will support both internal and external events, including set-up and breakdown, and collaborate with Marketing and cross-functional teams to deliver elevated experiences.

Are there any perks associated with the position?

Yes, perks include a bonus scheme, private healthcare, pension scheme, on-site gym, free daily food allowance, and support with mental health and wellbeing.

Is this a full-time or part-time position?

This is a full-time position on site.

What is the work environment like at Red Bull Technology Group?

The work environment fosters trust, collaboration, and inclusivity, allowing team members to thrive regardless of their background or identity.

What is the commitment to diversity and inclusion at Red Bull Technology Group?

Red Bull Technology Group is committed to building a workplace where everyone can thrive, celebrating diversity as a driver of creativity and inclusion as a means to unlock potential.

When does this job posting end?

The job posting ends on Fri, 13 Mar 2026.

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Red Bull Racing & Red Bull Technology

We are Oracle Red Bull Racing. Home of the Formula 1 World Champions 🏆 and the World's Fastest Pit Crew!

Engineering & Construction
Industry
201-500
Employees
2005
Founded Year

Mission & Purpose

For many fans of Formula One, the sport exists between lights and chequered flag on a Sunday afternoon. It begins and ends with the exploits of the drivers on the track. But this is merely the tip of the spear. The reality of modern F1 is that of a complex and intertwined operation, every part of which needs to perform near its limit if success is to be achieved. From the pitcrew searching for the ultimate repeatable pitstop, to the inspiration of the designers, the application of engineers and the herculean efforts of an army of fabricators and machinists, Formula One is a team sport in a very literal sense. From the moment Red Bull Racing first turned a wheel in Formula One, at the start of the 2005 season, it was always clear that if the ultimate goal of championship victories were to be reached it would only be done if the team invested in F1’s most crucial assets – people and experience. Red Bull Racing has come a long way in a short time. Founded with the goal of doing things a bit differently, our nine championship titles are testament to our success in meeting that target. In 2010, 2011, 2012 and 2013 we claimed the Formula One Constructors’ and Drivers’ Championships and added a fifth Drivers' title in 2021. By the start of the 2022 season, the Team has achieved 75 race wins, 206 podiums, 76 fastest laps and 73 pole positions.