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Head Cashier, Front End Associate

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Rona

Jul 26, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • Kingston

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information
  • At least 1 year of retail experience as a cashier
  • At least 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
  • A minimum of 1 year of retail experience
  • At least 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
  • Minimum 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)

Responsibilities

  • Refund and monitor cash drawer amounts
  • Maintain checkout area
  • Oversee coverage of registers and store supply usage
  • Perform opening procedures
  • Provide excellent customer service by assisting customers and addressing issues

FAQs

What does the Head Cashier role at RONA involve?

The Head Cashier manages all checkout functions by processing sales transactions, monitoring cash drawer amounts, overseeing coverage of registers, maintaining the checkout area, and providing excellent customer service by assisting customers and addressing their issues.

What qualifications are required for the Head Cashier position?

Candidates should have at least 6 months of computer experience, 1 year of retail experience as a cashier, 1 year of experience in product identification and sales, a minimum of 1 year of retail experience, 1 year of supervisory experience, and at least 6 months of experience detecting common signs of shoplifting.

What benefits does RONA offer to employees?

RONA offers an inclusive and safe working environment, promotion of work-life balance, exclusive employee discounts, insurance benefits (certain conditions apply), annual salary reviews, opportunities for advancement, community involvement, teamwork and training, a comprehensive training program, and a student incentive program.

Is experience in retail necessary for this position?

Yes, at least 1 year of retail experience as a cashier is required, alongside additional retail experience in sales and detection of shoplifting.

Does RONA provide training for new employees?

Yes, RONA offers a comprehensive training program for all new hires to help them develop their skills and succeed in their roles.

How does RONA support diversity and inclusion in the workplace?

RONA is committed to encouraging diversity and inclusion and considers applications from all qualified candidates, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

What opportunities for advancement are available at RONA?

RONA provides opportunities for advancement within the company, allowing employees to grow their careers in alignment with their ambitions and skills.

What is expected in terms of customer service in the Head Cashier role?

The Head Cashier is expected to provide excellent customer service by assisting customers with their needs, addressing any issues effectively, and ensuring a positive shopping experience.

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Rona

One of Canada’s leading home improvement retailers.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

RONA inc. is one of Canada’s leading home improvement retailers headquartered in Boucherville, Québec. The RONA network operates or services some 425 corporate and affiliated dealer stores under the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners. With a long and rich history, RONA supports Canadians in their home improvement and construction projects since 1939. To achieve this, the company relies on a team of 22,000 employees, to whom it strives to provide an inclusive workplace where everyone is invited to contribute. RONA is one of the Montréal region Top Employers since 2021. As a result of its ongoing efforts in sustainable development, the company was also awarded the Stratégie de développement durable Mercure in 2022 and is recognized as one of Canada’s Greenest Employers. To learn more about the company, visit the website www.ronainc.ca. Working at RONA means being part of something bigger than a company. It’s building trust with our customers and supporting them in their home improvement projects. It’s helping improve our communities through local and philanthropic initiatives. And it’s belonging to a close-knit family and being surrounded every day by colleagues driven by a shared desire, which is to serve Canadians and their projects. By choosing a career with us, you are putting your skills to work for a thriving leader. Innovative, creative and determined, we are challenge-driven and always strive for excellence. At RONA, the career and development opportunities are as boundless as your ambitions.