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Head of Communications and Engagement

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Oxford Health NHS Foundation Trust

Yesterday

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    Government & Politics
  • Oxford

AI generated summary

  • You need experience as a visionary leader, strong NHS knowledge, exceptional leadership skills, and the ability to thrive in a fast-paced environment.
  • You will lead strategies for workforce engagement, oversee staff feedback, enhance patient communication, and manage media relations to promote a positive Trust image.

Requirements

  • We’re looking for an experienced, visionary leader with a solid understanding of the NHS landscape, exceptional leadership skills, and the ability to thrive in a fast-paced environment.

Responsibilities

  • Lead and deliver strategies to build an informed, motivated workforce. Oversee staff surveys, driving response rates and ensuring all staff can participate.
  • Provide strategic advice to support Trust objectives by developing opportunities for feedback, involvement, and contribution to decision-making, including senior leadership events, listening sessions, staff networks, and inclusion activities.
  • Promote staff engagement with surveys, ensuring all Trust staff have access and opportunity for participation, driving up response rate
  • Lead communication strategies for patients, service users, and carers, working with the Experience and Involvement team to enhance engagement and healthcare experiences.
  • Develop and implement communications and engagement plans to support the Trust’s vision and priorities, strengthening public and membership involvement.
  • Create key messages to promote a positive Trust image while managing adverse publicity across all channels.
  • Oversee the development and maintenance of media relations, events, corporate identity, and web-based communications procedures, ensuring consistency and quality.

FAQs

What is the main responsibility of the Head of Communications and Engagement?

The main responsibility is to shape and deliver a modern, strategic approach to how the Trust communicates with staff, patients, partners, and the public while strengthening the organization's reputation and enhancing engagement.

What qualifications are required for this role?

Candidates should have experience as a visionary leader with a solid understanding of the NHS landscape and exceptional leadership skills, as well as the ability to thrive in a fast-paced environment.

How will staff engagement be promoted in this role?

Staff engagement will be promoted through strategies that build an informed and motivated workforce, including overseeing staff surveys and ensuring high participation rates in feedback opportunities.

What types of communications will the Head of Communications and Engagement oversee?

The role will oversee internal communications, media relations, engagement strategies for patients and service users, and the development and maintenance of web-based communications.

What benefits does Oxford Health NHS Foundation Trust offer to employees?

Benefits include excellent career progression opportunities, tailored learning and development, 27 days of annual leave (rising to 33 days with continuous service), NHS discounts, a competitive pension scheme, lease car and cycle to work schemes, and various employee assistance programs.

Who can I contact for informal inquiries about the role?

For informal inquiries, you can contact Bee Du Plessis, the Talent Acquisition & Compliance Manager, via email at bee.duplessis@oxfordhealth.nhs.uk or by telephone at 07824 610067.

Is there an emphasis on inclusivity and diversity in the communications strategy?

Yes, the Trust is committed to championing inclusivity and transparency across all communications and engagement strategies.

Are there opportunities for development and feedback in the role?

Yes, you will be responsible for developing opportunities for feedback and involvement from staff and encouraging their participation in decision-making processes.

Can I apply if I do not meet all the requirements for the role?

Yes, candidates who are excited about the opportunity but may not meet all the requirements are encouraged to get in touch for further discussion before making a written application.

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Oxford Health NHS Foundation Trust

Providing mental and community health services to a population of 2.5 million people across Bucks, Oxon, Wilts and BaNES

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Oxford Health NHS Foundation Trust (OHFT) provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible. As a leading teaching, training and research trust, we have close links to Oxford and Oxford Brookes universities. We are part of the Oxford Academic Health Science Centre, working closely with our university colleagues to translate their findings into clinical care as quickly as possible, enabling people using our services to benefit from the latest advances in healthcare. In Oxfordshire we are the main provider of community health services and deliver these in a range of community and inpatient settings, including eight community hospitals. Our mental health teams provide a range of specialist healthcare in the community and from inpatient settings across the geographic areas of Milton Keynes, Buckinghamshire, Oxfordshire, Wiltshire, Swindon, Bath and North East Somerset (BaNES). We also provide a range of specialised health services that include forensic mental health and eating disorder services across a wider geographic area including support for patients in Berkshire and from Wales.