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Head of Labor Relations, NAM Logistics & Services

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A.P. Moller - Maersk

Aug 19, 2024

  • Job
    Full-time
    Expert Level
  • Charlotte
  • Quick Apply

AI generated summary

  • You need 15+ years in HR/Labor Relations, 10+ in senior roles, a Bachelor's degree, strong labor law knowledge, excellent communication skills, and the ability to manage large projects with 50%+ travel.
  • You will guide labor strategy, advise on labor laws, conduct training, analyze HR data, manage disputes, negotiate contracts, and improve workplace culture and engagement.

Requirements

  • Qualifications And Special Skills Required
  • 15+ years in directly relevant Human Resources/Labor Relations roles with a minimum of 10 years' experience in senior roles in HR and Labor Relations. Prefer experience with contract negotiations
  • Bachelor's Degree
  • Thorough understanding of labor law and its practical application
  • Colleague experience mindset, i.e. balancing the needs of the colleague with the needs of the business; moving quickly to resolve issues.
  • Deep experience working with both unionized and non-unionized workforces, analyzing data and designing proactive strategies and drafting communication, designing and conducting interventions for troubled work areas, collective bargaining/contract administration, designing tools and trainings, monitoring labor trends, working and with outside experts.
  • Ability to relate in-person and in writing to all levels of colleagues. Outstanding verbal and written communication skills with ability to deliver messages that either will persuade/influence and or drive to agreement. Manage disagreements and conflicts.
  • Business/thought partner and advocate. Significant experience supporting and interfacing with Senior-level HR, Operations, Finance and Legal executives.
  • Ability to manage large-scale projects, write decks and review/tell story with data
  • 50%+ travel required

Responsibilities

  • Job Responsibilities:
  • Participate in overall direction of labor strategy, advising leaders on issues, labor best practices, labor trends, and labor laws. Possesses skills and experience to coordinate with representatives for the organization in all labor-management relations including NLRB proceedings, contract negotiations.
  • Develop, and often deliver, training content to Operations Leaders on proactive Labor Relations, NLRA, current CBAs, etc.
  • Stay abreast of and have comprehensive knowledge of all National Labor Relations Act guidelines and changes to guidelines.
  • Conduct due-diligence and provide labor relations advice on mergers, acquisitions, new business ventures, business consolidations and reorganizations.
  • Develop major goals and manage initiatives to support broad People and Operations objectives; work cross-functionally with other teams to achieve them.
  • Analyze Human Resources workforce analytics and other internal data, as well as external trends and insights, and recommend actions to support our pro-colleague culture and positive workplace. Develop employee engagement predictive analytic resources and tools.
  • Monitor dispute resolution, union communications, and day to day administration of collective bargaining agreements including contract interpretation, grievance handling, arbitration cases, and Unfair Labor Practices. Provide summaries, analytics and trends to Operations Management, HR and Legal.
  • Influence and support cross-functional partners and key stakeholders to continuously improve the workplace environment, enhance engagement, and promote health and safety of our colleagues; recommend and help drive strategies to impact the quality of managers and their level of empathy /colleague connection / responsiveness to colleague issues.
  • Evaluate the impact of new programs on colleagues and, if changes are negative, employ appropriate change strategies.
  • Coordinate with company Legal, L.R., E.R. and Operations on CBAs, upcoming negotiations, internal and external trends, etc.
  • Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends and the impact on the company.

FAQs

What is the primary responsibility of the Head of Labor Relations?

The primary responsibility is to coordinate positive colleague/labor relations programs across warehouses, transportation terminals, and offices, while advising leaders on labor issues, trends, and best practices.

What qualifications are required for this position?

The position requires 15+ years in Human Resources/Labor Relations roles, with a minimum of 10 years in senior roles, a Bachelor's Degree, and a thorough understanding of labor law and its practical application.

How much travel is required for this role?

The role requires 50% or more travel.

What kind of experience is preferred for candidates?

Candidates should have deep experience working with both unionized and non-unionized workforces, including contract negotiations, collective bargaining, and proactive strategy design.

Is training a part of the responsibilities for this role?

Yes, the Head of Labor Relations is expected to develop and deliver training content to Operations Leaders on proactive Labor Relations, labor laws, and current collective bargaining agreements.

What kind of strategies does the Head of Labor Relations need to develop?

The Head of Labor Relations needs to develop strategies to enhance workplace engagement, promote health and safety, and improve manager responsiveness to colleague issues.

What competencies are essential for this role?

Essential competencies include strong communication skills, collaboration, business acumen, strategic perspective, and the ability to manage conflict.

How does this position contribute to the company's culture?

This position contributes to fostering a positive workplace culture by promoting colleague engagement, ensuring effective labor management relations, and addressing issues proactively.

What tools or methodologies are expected to be used for analysis?

The role involves analyzing Human Resources workforce analytics, internal data, and external labor trends to recommend actions that support a pro-colleague culture.

Is experience with mergers and acquisitions relevant for this role?

Yes, conducting due diligence and providing labor relations advice on mergers, acquisitions, and business reorganizations is part of the role's responsibilities.

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A.P. Moller - Maersk

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.