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Head of Platform Delivery

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Barclays

Sep 10, 2024

Applications are closed

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Banking & Finance
  • Dublin

Requirements

  • To be successful within the role of Head of Platform Delivery you should have:
  • Excellent Stakeholder Management, being able to strongly communicate and get across your findings in a clear, concise and informative manner.
  • You will have a logical outlook to problem solving and be able to network and grow your contacts to help understand and solve issues that arise.
  • A background within strategic planning/change management preferably within the world of Private Banking.
  • Knowledge of risk, controls and governance.
  • Some other highly valued skills may include:
  • Ability to learn quickly, taking on board new information and adapting it to various scenarios.
  • Ability to constructively challenge and be challenged in the team.
  • Understanding how to use data to inform timely decision making.
  • You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills.
  • CBI Regulated role. This role is deemed as a controlled function role under the Central Bank of Ireland fitness and probity regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Responsibilities

  • - Take responsibility for end-to-end local Platform management including strategy design & execution, scalable and stable platform for client & colleagues, regulatory risk mitigation & management, platform development.
  • - Business ownership of system, processes & procedures on the platform and end to end client journey management, oversight, business continuity & service recovery.
  • - Management, understanding and interpretation of local & group regulatory requirements & standards.
  • - Driving Platform strategy and change agenda, seeking innovative solutions to differentiate, streamline and de-risk the platform to directly contribute to client experience, Banker efficiency and managing / reducing regulatory risk.
  • - Using KPIs and data to monitor and measure the platform effectiveness and change improvements.
  • - Managing, reporting and representing the platform performance at relevant governance fora.
  • - External (where required) and internal stakeholder management including regulators, senior leaders, client facing colleagues and infrastructure partners.
  • - Provision of guidance, coaching and support to improve colleagues' delivery quality.
  • - Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
  • - Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • - Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • - Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • - Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • - Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives.
  • - Adopt and include the outcomes of extensive research in problem-solving processes.
  • - Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

FAQs

What is the primary responsibility of the Head of Platform Delivery?

The primary responsibility is to manage end-to-end local platform management, including strategy design and execution, platform stability, regulatory risk mitigation, and platform development.

What key skills are required for this position?

Key skills include excellent stakeholder management, logical problem-solving abilities, a background in strategic planning/change management, and knowledge of risk, controls, and governance.

Is prior experience in private banking necessary for this role?

Yes, a background within strategic planning or change management, preferably in private banking, is highly valued for this position.

What are some additional valued skills for this role?

Additional valued skills include the ability to learn quickly, constructively challenge team ideas, and understand how to utilize data for decision-making.

Where is this role based?

This role is based in Dublin.

What does the role entail regarding regulatory requirements?

The role includes understanding and interpreting local and group regulatory requirements and standards to ensure compliance.

Are there specific qualifications needed due to regulatory requirements?

Yes, this role is regulated by the Central Bank of Ireland and may require the role holder to hold mandatory regulatory qualifications or meet internal company benchmarks.

What type of performance measurement will be utilized in this role?

KPIs and data will be utilized to monitor and measure the platform's effectiveness and evaluate change improvements.

What is expected regarding stakeholder management in this position?

The role involves managing both external and internal stakeholders, including regulators, senior leaders, and client-facing colleagues.

What are the expectations related to risk management in this position?

The Head of Platform Delivery is expected to manage and mitigate risks, demonstrate accountability for managing risk, and contribute to the control and governance agenda.

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Barclays

Barclays is a British multinational bank offering personal, corporate, and investment banking services worldwide.

Finance
Industry
10,001+
Employees
1690
Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.