Head of Program Management Global Program Management Organization (GPMO)(all genders)

Zalando

Sep 14, 2024

Applications are closed

Job
Full-time
Expert Level
Business, Operations & Strategy
Berlin

Requirements

You are a strategic thinker with a proven ability to drive business outcomes through effective program management.
Have experience working in dynamic and fast-paced environments.
Have extensive years of experience in the tech, e-commerce and online industry and a strong experience as a leader.
Can navigate in the tech as well as business related context and is experienced in acting as the link between strategy and execution for all hierarchy levels.
Possess great interpersonal, communication, and influencing skills with all forms stakeholders up to the C-suite that allow you to speak with precision, clarity, and empathy.
Developed and/or managed a PMO or program management department.
Be comfortable with ambiguity and change while bringing solutions to help move decisions and the organisation forward.
Mastered project management methodology and frameworks, especially in an agile environment.
Have an ability to articulate a vision and enable your team to execute on goals, measure success, and iterate as needed.
Have a record of attracting, developing, and retaining exceptional talent.
Have empathy, awareness, and understanding related to working in a mission driven and highly diverse and inclusive environment like Zalando.
Have a near native language English writing and speaking skills.

Responsibilities

Leadership & Vision Strategic Thinking: Responsible for aligning program goals with the organisation’s long-term vision and strategic objectives. Capable of translating high-level strategy into actionable plans for program managers. Inspiring Leadership: Demonstrate strong leadership qualities to inspire and motivate program managers and their teams. Provide clear direction, support, and mentorship to program managers. Make yourself accountable for strengthening the talent across the company, actively contribute to hiring, developing and retaining talent that will make us better, and you support building succession plans for your team. Adapt your leadership style to support your team and build trust, delegate to empower your team giving them freedom while being available for guidance and advice, and help your team navigate through uncertainty and change. Diversity & Inclusion: Promote and support diversity and inclusion within the program management team and across programs. Create an inclusive culture where diverse perspectives are valued and integrated. Ethical Standards: Uphold high ethical standards and integrity in all program management activities. Ensure programs are conducted with transparency and accountability.
Program Management Expertise Comprehensive Knowledge: Showcase a deep understanding of program management principles, methodologies, and best practices. Experience in managing large, complex programs across multiple domains or industries. Risk Management: Proficiency in identifying, assessing, and mitigating risks across multiple programs. Ability to establish a risk management culture and processes among program managers.
Operational Excellence Resource Management: Expertise in resource planning and allocation to ensure optimal use of human, financial, and technological resources. Ability to balance resource constraints and prioritise programs effectively. Performance Monitoring: Skills in setting and monitoring KPIs, metrics, and performance indicators to track program success and drive continuous improvement. Proficient in using portfolio management tools and software for performance tracking.
Stakeholder Management Engagement & Communication: Strong communication skills to engage with stakeholders at all levels, including executives and team members. Ability to represent the organisation’s interests and maintain positive relationships with key stakeholders. Foster strong relationships with key partners to enhance collaboration and project success. Conflict Resolution: Competence in resolving conflicts and negotiating between stakeholders with differing priorities and interests.
Innovation and Continuous Improvement Drive a culture of innovation within the organisation, encouraging the exploration of new ideas and technologies. Continuously evaluate and improve program management processes to enhance efficiency and effectiveness.
Financial Acumen Budget Management: Proficiency in budgeting, financial planning, and financial management of large-scale programs. Ability to ensure programs are delivered within budget constraints and achieve financial targets. Cost Benefit Analysis: Skills in conducting cost-benefit analyses to make informed decisions about program investments and prioritizations.
Change Management Adaptability: Ability to manage and drive change within the organisation, ensuring smooth transitions and minimal disruption. Expertise in implementing change management frameworks and practices. Innovation & Improvement: Encourage a culture of continuous improvement and innovation among program managers.
Team Development Mentorship & Coaching: Provide mentorship and coaching to program managers to develop their skills and competencies. Foster a collaborative and supportive team environment. Talent Management: Identify and develop talent within the program management team, ensuring a pipeline of capable leaders.
Governance & Compliance Governance Frameworks: Implement and oversee governance frameworks to ensure programs are managed according to organisational policies and industry standards. Ensure compliance with regulatory requirements and internal policies. Audit & Review: Conduct regular audits and reviews of programs to ensure adherence to governance and compliance standards.
Technology Proficiency Digital Tools & Platforms: Proficiency in using digital tools and platforms for program and portfolio management. Stay updated with emerging technologies and integrate relevant tools to enhance program management efficiency.

FAQs

What is the location for the Head of Program Management position?

The position is located in Berlin.

Is this position full-time or part-time?

This position is full-time.

What is the primary focus of the Global Program Management Organization (GPMO)?

The GPMO focuses on driving the intake and successful delivery of Zalando’s most impactful, collaborative, and technically complex initiatives to support organizational strategy.

What kinds of responsibilities will the Head of Program Management have?

The Head of Program Management will manage program management professionals, drive GPMO goals, oversee key ceremonies and standard processes, and implement Zalando’s program management standards.

What skills are necessary for the Head of Program Management role?

Skills needed include strategic thinking, program management expertise, operational excellence, stakeholder management, innovation and continuous improvement, financial acumen, change management, team development, governance and compliance, as well as technology proficiency.

What kind of experience is preferred for candidates applying for this position?

Candidates should have extensive experience in the tech, e-commerce, and online industry, along with proven leadership skills and the ability to work in dynamic and fast-paced environments.

Are there opportunities for team development in this role?

Yes, the Head of Program Management is responsible for mentoring and coaching program managers to foster their skills and competencies.

What benefits does Zalando offer to employees?

Zalando offers benefits such as an employee shares program, discounts on fashion and beauty products, paid volunteering days, a hybrid working model, vacation days, health and wellbeing options, and mental health support.

Does Zalando promote diversity and inclusion in its hiring practices?

Yes, Zalando aims to be inclusive by design and does not discriminate based on gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status.

Who can I contact for more information about the job?

You can contact Stanislava Zapototska at stanislava.zapototska@zalando.de for more information.

Zalando

Europe’s leading online platform for fashion and lifestyle.

Retail & Consumer Goods

Industry

10,001+

Employees

2008

Founded Year

Mission & Purpose

Zalando is a leading European online platform for fashion and lifestyle, offering a wide range of clothing, footwear, accessories, and beauty products from various brands. Their ultimate mission is to provide customers with a seamless and inspiring shopping experience, blending fashion with technology to create innovative solutions. The purpose of Zalando is to revolutionise the fashion industry by offering a diverse and inclusive shopping environment where customers can discover and purchase the latest trends and styles conveniently online. They aim to empower people to express their individuality through fashion while fostering sustainability and ethical practices within the industry.