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Head of Retail & B2B

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mous

May 16

Applications are closed

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • London

Requirements

  • 5+ years in retail, wholesale, or B2B product-based businesses
  • Proven experience owning or significantly contributing to revenue and margin growth
  • Strong commercial experience (pricing, margin management, deal structuring)
  • Experience managing or leading account managers or commercial teams
  • Comfortable using data, reporting, and KPIs to drive decisions
  • Experience handling key accounts and leading commercial negotiations
  • Commercially sharp and outcome-focused (cares about revenue and margin, not just activity)
  • Strong ownership mindset and takes responsibility for results, not just execution
  • Confident communicator who is able to influence both internally and externally
  • Strategic thinker who can zoom out but also execute day to day
  • Resilient, adaptable and comfortable working in a fast-paced environment
  • Effective people leader who is able to motivate, challenge, and develop a team
  • Experience in D2C brands or working alongside eCommerce teams
  • Exposure to international retail or distributor networks
  • Familiarity with ERP systems and building reporting frameworks
  • Experience scaling a team or function
  • Category experience (consumer goods / accessories / tech products)

Responsibilities

  • Collaborate with CFO to develop the retail/B2B strategy and set revenue and margin targets.
  • Execute the retail/B2B strategy, including pricing and growth plan.
  • Manage, mentor, and oversee the account management team, setting clear KPIs and ensuring consistent performance.
  • Own key account relationships and commercial negotiations making recommendations for pricing, deals, and partnership growth.
  • Monitor account performance, market and Mous online trends, identifying new opportunities and potential risks, and providing actionable insights for strategy adjustments.

FAQs

What is the role of the Head of Retail & B2B at Mous?

The Head of Retail & B2B at Mous is responsible for leading and scaling one of the company's key growth channels, focusing on revenue generation, strategy development, and long-term growth across retail and B2B partnerships.

What qualifications should a candidate have for this position?

Candidates should have 5+ years in retail, wholesale, or B2B product-based businesses, experience in driving revenue and margin growth, strong commercial experience in pricing and deal structuring, and experience managing or leading teams.

What skills are emphasized for this role?

Key skills include strong commercial acumen, ownership mindset, effective communication, strategic thinking, resilience, adaptability to a fast-paced environment, and effective people leadership abilities.

How will success be measured in this role?

Success will be measured by the ability to deliver revenue and margin targets, develop and lead the account management team, implement pricing frameworks, and secure strategic growth opportunities with key accounts.

What kind of work environment can the Head of Retail & B2B expect at Mous?

The work environment is fast-paced, collaborative, and high-energy, with the opportunity to make quick decisions and directly influence the channel's direction.

Are there any special benefits offered to employees at Mous?

Yes, benefits include a competitive salary, career progression opportunities, a 30% Friends & Family discount on products, 25 days holiday plus bank holidays, and unique perks like a cycle to work scheme and on-site activities.

How is the company culture described?

The company culture at Mous emphasizes accountability, collaboration, agility, and having fun while building something special together.

Does Mous offer opportunities for team development?

Yes, the role includes managing and mentoring the account management team, setting KPIs, and ensuring consistent performance improvement.

What kind of experience would be considered a nice-to-have for this role?

Nice-to-have experience includes working with D2C brands, exposure to international retail or distributor networks, familiarity with ERP systems, and experience in scaling teams.

What are Mous's values?

Mous's values are focused on getting results, working together collaboratively, and enjoying the journey of building the brand.

Mous designs innovative tech accessories built to protect and enhance everyday experiences.

Manufacturing & Electronics
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

We are Mous. (Pronounced mouse, not moose.) We create industry-leading tech accessories, made with a laser focus on expansion and innovation. We enhance the everyday experiences our everyday customers have with their everyday tech, every day. We started by designing phone cases which were ultra-protective, seriously stylish and expanded phones’ functionality by connecting to a range of modular accessories with custom magnetic arrays. Since then, our product range has expanded to include ecosystems of MagSafe® compatible and mechanical accessories, wireless chargers, MacBook sleeves and so much more. Our products are for risk-takers and thrill-seekers as well as tech-lovers and city-dwellers. We create solutions to the problems that come from busy lives and outlandish adventures. These aren’t just tools or utilities, they’re crafted to enable and elevate your real life; not simply making your life easier, but actively making it better. With products like these, the only limit is your imagination.

Culture & Values

  • Products with purpose

    Every product we create solves the real problems you experience with your tech.

  • Enhancing lifestyles

    Our products are designed to seamlessly integrate with your everyday, whatever that may look like.

  • Relentless innovation

    We put performance, functionality and quality above all else, so you can count on our products to work brilliantly.

  • Show, not tell

    We make big claims – and we’re not afraid to back them up. If we say our cases are super protective, we'll drop one out of a helicopter to prove it.