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Head of SMB Southern Europe

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PayPal

Sep 10, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Milan

Requirements

  • Experience in leading and influencing large cross-functional teams to a clear outcome
  • Experience in business case development, market and opportunity sizing and preparing strategic recommendations for senior executives
  • Demonstrated ability to simplify complex topics while not losing sight of detail
  • Excellent ability to combine strategic thinking with hands-on execution and delivery
  • Strong quantitative analytical skills, able to manage through data and insights to build compelling and innovative strategies
  • Very strong customer focus, naturally including customer perspective in plans, decisions and actions
  • Experience leading complex strategic and operational initiatives, working through technical, operational, legal/policy and business issues
  • Experience at the forefront of the B2B sector with a passion for serving SMBs in an innovative and global environment
  • 5+ years working in a business strategy or commercial management capacity
  • Excellent written and oral communication skills, with a natural talent for crafting and presenting compelling recommendations at C-level
  • Experience in the fintech or payments space a plus, but not mandatory
  • French, Spanish, or Italian language proficiency a plus but not mandatory

Responsibilities

  • - Accountable for the financial performance of the local SMB portfolio
  • - Accountable to local country GMs to deliver the E2E country SMB strategy, and lead delivery with local cross-functional teams
  • - Responsible for delivering multi-region initiatives to create value for the SMB portfolio across Southern Europe
  • - Define local SMB priorities based on global commercial SMB strategy
  • - Oversee and reduce friction in the execution of local SMB priorities across functions (e.g. inside sales, marketing, partner, product, paypal.com, developer, pricing, risk, customer service, etc.)
  • - Hands-on execution coordination of global and local cross-functional initiatives that are not related to the launch of a new product capability
  • - Analyze, interpret, and communicate SMB performance to a senior audience of country and regional leads
  • - Identify risks and opportunities based on a deep understanding of SMB performance drivers
  • - Identify unique local SMB needs, market trends and changes to the competitive landscape
  • - Propose changes to strategy and tactics to improve performance, or in response to changing market conditions

FAQs

What is the primary responsibility of the Head of SMB Southern Europe?

The primary responsibility is to be accountable for the financial performance of the SMB portfolio in Southern Europe and to define and oversee the local SMB priorities based on PayPal's global commercial SMB strategy.

Who will the Head of SMB Southern Europe report to?

The Head of SMB Southern Europe will report to the Director, SMB Europe.

What teams will the Head of SMB work with?

The Head of SMB will work effectively with local sales, marketing, product teams, and other cross-functional teams to ensure alignment with the overall segment plan.

What is the expected experience for this role?

Candidates should have 5+ years of experience in a business strategy or commercial management capacity, with a strong focus on serving SMBs.

Are language skills important for this position?

Proficiency in French, Spanish, or Italian is a plus but not mandatory for the role.

What skills are essential for success in this position?

Essential skills include strong quantitative analytical skills, the ability to lead and influence cross-functional teams, strategic thinking combined with hands-on execution, and excellent communication skills for presenting recommendations to senior executives.

Does this position involve hands-on execution?

Yes, the Head of SMB is responsible for hands-on execution coordination of global and local cross-functional initiatives.

Can you provide information about the work environment?

Yes, PayPal offers a balanced hybrid work model, allowing 3 days in the office for effective in-person collaboration and 2 days of remote work.

What benefits does PayPal offer to its employees?

PayPal offers a flexible work environment, employee share options, health and life insurance, and other valuable benefits to support the well-being of its employees.

What is PayPal's commitment to diversity and inclusion?

PayPal provides equal employment opportunities and strives to create an inclusive environment where all employees feel valued and can do their best work.

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PayPal

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

PayPal is a prominent financial technology company that facilitates online payments and money transfers for individuals and businesses. Their fundamental objective is to empower seamless and secure digital transactions, enabling people to manage their financial lives more efficiently in an increasingly interconnected world. At its core, PayPal strives to be the bridge that connects people with the global economy, offering accessible and convenient solutions to move and manage money, ultimately promoting financial inclusion and empowerment.