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Health & Benefits Associate

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WTW

Feb 17, 2025

Applications are closed

  • Job
    Full-time
    Junior Level
  • Healthcare
    Business, Operations & Strategy
  • Tampa

Requirements

  • 2+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company
  • Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
  • Strong client service orientation and ability to respond to all communications effectively and in a timely manner
  • Proven ability to identify and resolve issues
  • Strong written and verbal communication skills
  • Self-starter attitude and ability to work independently and as part of a team
  • Strong analytical, creative and integrative skills
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • Pursuit of CEBS designation, or health and welfare actuarial / underwriting training encouraged

Responsibilities

  • Materially contribute to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:
  • Partnering with client service team leader to deliver superior project management
  • Providing superior client service in response to day to day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.)
  • Preparation for client meetings (prepare agendas and materials, coordinate resources, etc.)
  • Supporting vendor procurement, implementation, and optimization activities
  • Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary
  • Contributing to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates
  • Supporting client service team leader in benefit plan analysis, design, cost savings and funding strategies
  • Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards
  • Facilitating benchmarking studies and other research; providing value added analyses and summaries
  • Analyzing and comparing vendor products, services and contracts
  • Building relationships internally and collaborating effectively on cross-functional teams

FAQs

What are the main responsibilities of a Health & Benefits Associate?

The main responsibilities include contributing to health and benefits projects, partnering with the client service team, providing client service support, preparing for client meetings, and facilitating vendor procurement and benefit enrollment support.

What is the required experience for this position?

The position requires 2+ years of experience in professional services, ideally in a benefit consulting or brokerage firm, or within the health underwriting or actuarial function of an insurance company.

Is a specific license required for this role?

Yes, a State Life and Health license is required within 90 days of joining.

What skills are necessary for success in this role?

Necessary skills include strong client service orientation, project management capabilities, written and verbal communication skills, analytical and creative problem-solving skills, and excellent proficiency in Microsoft Excel and PowerPoint.

Are there growth opportunities available in this position?

Yes, this role offers the opportunity to significantly grow your health and benefits business acumen, financial and project management skills, and client relationship skills by working on cutting-edge projects alongside industry leaders.

Is employment-based non-immigrant visa sponsorship offered for this role?

No, employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

What type of projects will I work on?

You will work on projects involving the design, financing, and management of group medical, dental, wellbeing, life, disability, and absence management benefits for clients.

Is there a certification encouraged for this position?

Yes, pursuit of the CEBS (Certified Employee Benefit Specialist) designation, or health and welfare actuarial/underwriting training is encouraged.

Will I work independently or as part of a team?

This role will require both independent work and collaboration as part of a team, emphasizing a self-starter attitude.

What does the onboarding process look like regarding training?

The onboarding process will include obtaining the required State Life and Health license and may involve additional training related to the health and benefits field.

We transform tomorrows

Finance
Industry
10,001+
Employees
2016
Founded Year

Mission & Purpose

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.