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Health Educator Lead

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • Denver
    Remote

AI generated summary

  • You need a BA/BS and 5 years of relevant experience in health education or direct care. Health coaching experience and certifications preferred; MS is a plus.
  • You will handle complex member calls, support team members, review records, mentor new staff, collaborate with healthcare professionals, and assist in day-to-day leadership activities.

Requirements

  • Requires BA/BS in appropriate field of specialization and minimum of 5 years of related experience in direct care, health education, exercise instruction or patient education; or any combination of education and experience, which would provide an equivalent background.
  • Prior experience in health coaching, disease management in a call center environment and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.
  • Certification or advanced certification and/or license appropriate to field of specialty preferred.
  • MS preferred.

Responsibilities

  • Works with complex member calls and supports associates on difficult member calls. Monitors and evaluates member calls.
  • Interfaces with health professionals regarding care alert messaging.
  • Serves as knowledge and resource expert for the team and the department.
  • Reviews and audits member records.
  • Serve as mentor for orientation and training of new staff.
  • May act as department representative in collaboration with others to meet shared goals. Prepares and presents in-services to the team.
  • Assists management with day-to-day functional leadership activities of the team.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format, allowing associates to work virtually full-time, with some required in-person training sessions.

What is the location requirement for candidates applying for this position?

Candidates must be within a reasonable commuting distance from the specified posting locations (Colorado, Nevada) unless an accommodation is granted as required by law.

What qualifications are required for the Health Educator Lead position?

A BA/BS in an appropriate field of specialization and a minimum of 5 years of related experience in direct care, health education, exercise instruction, or patient education are required.

Is prior experience in health coaching preferred for this role?

Yes, prior experience in health coaching, disease management in a call center environment, or patient education is preferred.

What is the salary range for this position?

The salary range for the Health Educator Lead position is $78,120 to $122,760.

Are there any specific certifications or advanced certifications preferred for this role?

Yes, certification or advanced certification and/or license appropriate to the field of specialty is preferred.

What benefits does Elevance Health offer to its employees?

Elevance Health offers a comprehensive benefits package, including merit increases, paid holidays, Paid Time Off, medical, dental, vision, 401(k) matching, stock purchase plans, and wellness programs.

What is Elevance Health's stance on vaccinations for new employees?

Elevance Health requires all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza.

Does Elevance Health have a commitment to equal employment opportunities?

Yes, Elevance Health is an Equal Employment Opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to various protected statuses.

How does Elevance Health support professional growth for its associates?

Elevance Health fosters a culture designed to advance strategy and promote personal and professional growth for associates, emphasizing values and behaviors that drive success.

Improving the health of humanity

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner.   Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health.  We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.