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Healthcare Assistant

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Healthcare

AI generated summary

  • You must be flexible with shifts, have public interaction experience, a Care Certificate, UK care experience, clear communication skills, basic numeracy and literacy, and meet education requirements.
  • You will support nurses in patient care, ensure safety, promote dignity, assist with clinical and non-clinical tasks, mentor staff, and advocate for patient needs.

Requirements

  • Willingness to work full shift patterns, including early/late/night shifts and weekends and bank holidays
  • We will expect your values and behaviours to mirror those of the Trust
  • Previous experience of dealing with the general public
  • Care Certificate
  • Experience in a UK care setting
  • Experience on a hospital ward
  • Ability to communicate clearly
  • Basic numeracy and literacy
  • Ability to follow clear instructions and feedback from staff
  • Ability to work with minimal supervision
  • Evidence of general education, eg GCSE's or equivalent functional skills Level 2 Numeracy and Literacy

Responsibilities

  • Carrying out assigned tasks as part of clinical team in support of registered nurses
  • Undertake some aspects of care provision without direct supervision. Ensuring the safety and wellbeing of patients.
  • Always working in a manner that promotes dignity and human rights through the adoption of person centred care principles.
  • To assist members of the multi-disciplinary team to maintain patient’s fundamental needs and ensure patient safety.
  • To carry out duties in support and under supervision of a registered nurse or Nursing Associate.
  • To participate in direct patient care and other general duties within the clinical area employed.
  • To provide support and leadership to care assistants and assist with a range of both clinical and non-clinical duties.
  • To assist with a range of non-clinical duties.
  • Provide excellent customer care skills to ensure patients come first.
  • Undertake a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.
  • Mentor and support new to care and Health Care Support Workers on the care certificate and to be a ‘buddy’ to any new starters.
  • To ensure that patients’ receive high quality clinical care and experience an excellent patient experience whilst using our Trust services, respecting customs, and religious beliefs at all times.
  • Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
  • To care for enhanced care observation patients as required, under the Trust’s ‘Assessment, Observation and 1:1 Engagement for General Adults, Children and Young People Policy’. This may involve fulfilling the roles and responsibilities of a Mental Health Care Assistant delivering enhanced care observation, once MHCA related training study days have been attended.
  • To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.

FAQs

What are the main responsibilities of a Healthcare Assistant at Frimley Health NHS Foundation Trust?

The main responsibilities include carrying out assigned tasks as part of the clinical team, supporting registered nurses, participating in direct patient care, mentoring new staff, and ensuring high-quality patient care while respecting patients' dignity and rights.

Is prior experience required for this role?

Yes, applicants should have experience working in a UK care setting and must hold a Care Certificate.

What qualifications are necessary for this position?

Candidates must provide evidence of general education, such as GCSEs or equivalent functional skills Level 2 in Numeracy and Literacy.

Are there any specific language requirements?

Yes, a high level of spoken and written English is required for this front-facing clinical role.

Do I need to complete a Care Certificate to apply?

If you do not have a Care Certificate, it is mandatory to complete a self-assessment form attached to the vacancy prior to your interview.

What kind of shifts should I expect to work?

Applicants should be willing to work full shift patterns, which may include early, late, night shifts, as well as weekends and bank holidays.

Does the Trust provide training and development opportunities?

Yes, Frimley Health NHS Foundation Trust offers extensive development opportunities for all staff, including professional, management and leadership, and clinical skills training.

Will I be required to assist with patients who need enhanced care observation?

Yes, you may be required to care for enhanced care observation patients under the Trust’s relevant policies, provided you have attended the necessary training.

Does Frimley Health NHS Foundation Trust offer any flexibility in working hours?

Yes, the Trust encourages applications from individuals seeking flexible working arrangements to meet their needs and the needs of the service.

What values or behaviours are expected from employees?

Employees are expected to mirror the Trust's values, which include a commitment to excellence, teamwork, and a focus on the future, always prioritizing patient care.

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.