FAQs
What is the role of a Healthcare Assistant in the ARCU?
The Healthcare Assistant assists qualified professionals in providing patient care, ensuring comfort, privacy, and dignity while practicing NVQ level 3 skills as directed by the registered nurse.
Who supervises the Healthcare Assistant's work?
The Healthcare Assistant works under the supervision of a registered nurse, who delegates tasks and responsibilities.
What kind of care will the Healthcare Assistant provide?
The Healthcare Assistant provides patient-centered, compassionate care and advocates for the patient's needs at all times.
Is it necessary to complete any training for this position?
Yes, the Healthcare Assistant is required to complete all 15 standards within the Induction Care Certificate and associated workbook within a set timeframe of 4 weeks (maximum 12 weeks).
What is the primary focus of the Hillingdon Hospitals NHS Foundation Trust?
The Trust is focused on providing high-quality, safe, and compassionate care to patients while making necessary improvements, particularly in infection prevention and control.
How can I contact the Ward Manager for more information?
You can contact Khadija Jalloh, the Ward Manager, via email at khadija.jalloh@nhs.net or by telephone at 01923 844486.
Does the Healthcare Assistant have a responsibility regarding patient safety?
Yes, the Healthcare Assistant is responsible for ensuring that patients are cared for in a safe environment and that their privacy and dignity are maintained at all times.
What kind of feedback is the Healthcare Assistant expected to seek from patients or carers?
The Healthcare Assistant is expected to actively seek the views of patients and carers regarding their understanding of care needs to ensure a positive patient experience.
What services does Hillingdon Hospitals NHS Foundation Trust provide?
The Trust offers a variety of services, including accident and emergency care, inpatient care, day surgery, outpatient clinics, and maternity services.
How many staff members work at Hillingdon Hospitals NHS Foundation Trust?
There are over 3,500 staff members at Hillingdon Hospitals NHS Foundation Trust, who are dedicated to caring for nearly half a million people.

