You need at least one year of customer service experience, strong work ethic, adaptability, attention to detail, multi-tasking abilities, and stress tolerance. Assertiveness and analytical skills are essential.

You will train staff, enhance customer experience, communicate effectively, supervise sales floor presentation, ensure asset protection, and adhere to policies and procedures daily.

Customer Relations

Hospitality & Retail

Large

Hollister Co. is a global retail brand offering casual clothing and accessories for young men and women, inspired by Southern California's laid-back lifestyle. They provide a wide range of products, including jeans, t-shirts, hoodies, and swimwear, catering primarily to teenagers and young adults. Hollister aims to create a carefree and fun shopping experience, both online and in-store, reflecting their beach-themed aesthetics and youthful spirit.

Retail & Consumer Goods

Hollister Co. Stores

Retail

<div>
 Company Description
 Abercrombie &amp; Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie &amp; Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
 The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie &amp; Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com. Job Description
 A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.
 What You’ll Do
 <ul>
 <li>Training and Development</li>
 <li>Customer Experience</li>
 <li>Communication</li>
 <li>Store Presentation and Sales Floor Supervision</li>
 <li>Asset Protection</li>
 <li>Policies and Procedures Adherence</li>
 </ul> Qualifications
 What it Takes
 <ul>
 <li>At Least One Year of Customer Service Experience</li>
 <li>Work Ethic</li>
 <li>Assertiveness</li>
 <li>Applied Learning</li>
 <li>Attention to Detail</li>
 <li>Analytical Skills</li>
 <li>Adaptability / Flexibility</li>
 <li>Multi-Tasking</li>
 <li>Stress Tolerance</li>
 </ul> Additional Information
 What You’ll Get
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
 <ul>
 <li>Quarterly Incentive Bonus Program</li>
 <li>Paid Time Off</li>
 <li>Indefinite Contract</li>
 <li>Paid Volunteer Day per Year, allowing you to give back to your community</li>
 <li>Merchandise Discount</li>
 <li>Private Medical Insurance Available</li>
 <li>Life and Disability Insurance</li>
 <li>Associate Assistance Program</li>
 <li>Paid Parental and Adoption Leave</li>
 <li>Pension Plan with Company Match</li>
 <li>Training and Development</li>
 <li>Opportunities for Career Advancement</li>
 <li>A Global Team of People Who'll Celebrate you for Being YOU</li>
 </ul>
 
 SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF
 Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>


 Company Description
  Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
 The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com. Job Description
  A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.
  What You’ll Do
 
  Training and Development
  Customer Experience
  Communication
  Store Presentation and Sales Floor Supervision
  Asset Protection
  Policies and Procedures Adherence
   Qualifications
  What it Takes
 
  At Least One Year of Customer Service Experience
  Work Ethic
  Assertiveness
  Applied Learning
  Attention to Detail
  Analytical Skills
  Adaptability / Flexibility
  Multi-Tasking
  Stress Tolerance
   Additional Information
  What You’ll Get
 As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
 
  Quarterly Incentive Bonus Program
  Paid Time Off
  Indefinite Contract
  Paid Volunteer Day per Year, allowing you to give back to your community
  Merchandise Discount
  Private Medical Insurance Available
  Life and Disability Insurance
  Associate Assistance Program
  Paid Parental and Adoption Leave
  Pension Plan with Company Match
  Training and Development
  Opportunities for Career Advancement
  A Global Team of People Who'll Celebrate you for Being YOU
 
 
  SEE WHAT IT’S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF
 Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
 Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer


Hollister Co. - Key Holder, Ashford Designer Outlet

Requirements

Responsibilities

FAQs

What is the primary responsibility of a Key Holder at Hollister Co.?

What qualifications are required for the Key Holder position?

Is training provided for new Key Holders?

What benefits are offered to associates at Abercrombie & Fitch Co.?

Are there opportunities for career advancement within the company?

What type of work environment can a Key Holder expect?

How does Abercrombie & Fitch Co. support work-life balance?

Is prior retail experience necessary for this role?

Does the position require the Key Holder to handle cash or financial transactions?

Can Key Holders participate in community service?

Hollister Co. Stores

Mission & Purpose