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Home Delivery Driver

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Logistics
  • Southend-on-Sea

AI generated summary

  • You must have a valid driving license (3+ years, max 6 points), be friendly and punctual, meet deadlines, and demonstrate strong road safety awareness.
  • You will ensure safe loading, adhere to driving practices, conduct van checks, deliver food in optimal condition, provide excellent customer service, assist in-store as needed, and manage your time efficiently.

Requirements

  • Have a full driving license (held for at least 3 years and have no more than 6 points)
  • Are positive, friendly & passionate about providing a good customer experience
  • Are punctual & can work well to deadlines
  • Can demonstrate a strong awareness of road safety

Responsibilities

  • Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
  • Always adhere to safe driving practises
  • Complete van checks
  • Ensure food arrives to the customer in the best condition
  • Provide excellent customer service
  • Lend a hand in store when required
  • Be able to work independently & manage your time efficiently
  • Flexibility to work shifts, the patterns can vary between 6am & 11pm

FAQs

What is the hourly rate for the Home Delivery Driver position?

The hourly rate for the Home Delivery Driver position is £13.71.

What are the key benefits of working as a Home Delivery Driver?

Key benefits include a 15% discount, an optional health care plan, Grocery Aid, Christmas vouchers, and a minimum of 28 days holiday.

What is the primary purpose of the Home Delivery Driver role?

The primary purpose of the Home Delivery Driver role is to deliver shopping and provide excellent customer service while being the face of Iceland.

What are the working hours like for this job?

The working hours can vary between 6am and 11pm, and flexibility to work shifts is required.

What qualifications do I need to apply for this position?

To apply, you need a full driving license that has been held for at least 3 years and must have no more than 6 points on your license.

What customer service skills are required for this role?

You should be positive, friendly, passionate about providing good customer experiences, punctual, and able to work well to deadlines.

What safety procedures must be followed while working as a delivery driver?

You must ensure safe van loading procedures are followed, adhere to safe driving practices, and demonstrate a strong awareness of road safety.

Are there opportunities for recognition and rewards for exceptional service?

Yes, there are recognition and rewards for exceptional customer service as part of the company culture.

Is there a referral program for new employees?

Yes, there is a refer-a-friend scheme available for employees.

How many holidays do employees receive?

Employees receive a minimum of 28 days holiday, which includes Bank Holidays, with the possibility of increasing holidays with service.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland