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Home Delivery Driver

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Iceland Foods

2d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Facilities Management
  • Cardiff

AI generated summary

  • You must have a full driving license (3+ years, max 6 points), be friendly and punctual, meet deadlines, and demonstrate strong road safety awareness.
  • You will safely load and drive the van, ensure food quality, provide excellent customer service, and assist in-store as needed, while managing your time efficiently during varied shifts.

Requirements

  • Have a full driving license (held for at least 3 years and have no more than 6 points)
  • Are positive, friendly & passionate about providing a good customer experience
  • Are punctual & can work well to deadlines
  • Can demonstrate a strong awareness of road safety

Responsibilities

  • Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
  • Always adhere to safe driving practises
  • Complete van checks
  • Ensure food arrives to the customer in the best condition
  • Provide excellent customer service
  • Lend a hand in store when required
  • Be able to work independently & manage your time efficiently
  • Flexibility to work shifts, the patterns can vary between 6am & 11pm

FAQs

What is the hourly rate for the Home Delivery Driver position?

The hourly rate for the Home Delivery Driver position is £13.71.

What benefits do Home Delivery Drivers receive?

Home Delivery Drivers receive a 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, and a minimum of 28 days holiday.

Is previous driving experience required for the Home Delivery Driver role?

Yes, applicants must have a full driving license held for at least 3 years and have no more than 6 points on their license.

What hours can I expect to work as a Home Delivery Driver?

The work shifts can vary between 6am and 11pm, so flexibility is required.

Will I be responsible for loading the delivery van?

Yes, you’ll need to ensure safe van loading procedures are followed, including heavy lifting and manual handling.

Do I need to interact with customers in this role?

Yes, as a Home Delivery Driver, you will be the face of Iceland and will connect directly with customers, providing excellent customer service.

Are there opportunities for recognition and rewards for exceptional performance?

Yes, there are recognition and rewards for exceptional customer service as part of the benefits offered to Home Delivery Drivers.

Is there support available for financial or emotional issues?

Yes, Grocery Aid offers free and confidential financial, emotional, and practical support for employees.

Can I work independently as a Home Delivery Driver?

Yes, the role requires you to be able to work independently and manage your time efficiently.

How many holidays do Home Delivery Drivers receive?

Home Delivery Drivers receive a minimum of 28 days holiday, which includes Bank Holidays, and this increases with service.

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Iceland Foods

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland