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Home Delivery Driver

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Iceland Foods

Yesterday

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Logistics
  • United Kingdom
    Remote

AI generated summary

  • You must have a full driving license (3+ years, max 6 points), be friendly, punctual, deadline-oriented, and show strong road safety awareness.
  • You will safely load vans, drive responsibly, check vehicles, ensure food quality, deliver excellent customer service, assist in-store as needed, and manage your time flexibly across varying shifts.

Requirements

  • Have a full driving license (held for at least 3 years and have no more than 6 points)
  • Are positive, friendly & passionate about providing a good customer experience
  • Are punctual & can work well to deadlines
  • Can demonstrate a strong awareness of road safety

Responsibilities

  • Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
  • Always adhere to safe driving practises
  • Complete van checks
  • Ensure food arrives to the customer in the best condition
  • Provide excellent customer service
  • Lend a hand in store when required
  • Be able to work independently & manage your time efficiently
  • Flexibility to work shifts, the patterns can vary between 6am & 11pm

FAQs

What is the hourly rate for the Home Delivery Driver position?

The hourly rate for the Home Delivery Driver position is £13.71.

What benefits are offered to Home Delivery Drivers?

Home Delivery Drivers receive a 15% discount, an optional health care plan, Grocery Aid, Christmas vouchers, and a minimum of 28 days holiday.

What is the primary responsibility of a Home Delivery Driver?

The primary responsibility of a Home Delivery Driver is to deliver shopping to customers and provide excellent customer service as the face of Iceland.

Are there specific driving requirements for this role?

Yes, candidates must have a full driving license that has been held for at least 3 years and have no more than 6 points.

What are the working hours for the Home Delivery Driver position?

The working hours for this position are flexible shifts that can vary between 6 am and 11 pm.

Do Home Delivery Drivers need to perform any physical tasks?

Yes, Home Delivery Drivers are required to follow safe van loading procedures, which include heavy lifting and manual handling.

Is customer service a part of the Home Delivery Driver's responsibilities?

Yes, providing excellent customer service is a crucial part of the Home Delivery Driver's responsibilities.

What happens if I need help while driving?

Home Delivery Drivers are expected to manage their own time efficiently but can always reach out to store staff for assistance if needed.

Are there opportunities for recognition and rewards?

Yes, there are recognition and rewards for exceptional customer service in this role.

How many holidays do Home Delivery Drivers get?

Home Delivery Drivers receive a minimum of 28 days holiday, including Bank Holidays, which increases with service.

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Iceland Foods

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland