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Hospitality, Supermarket Assistant

Applications are closed

  • Job
    Part-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Cambridge

Requirements

  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose.
  • Your energy, pace and love of food shines through every minute of every day.
  • This role will require work with open-food.
  • You don't wait to be told, you're self sufficient and full of energy.
  • You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.
  • Please give details of any Catering and/or Hospitality skills, qualifications or experience in your application.
  • We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application.
  • Please note we reserve the right to close the vacancy early in light of a large response.

Responsibilities

  • - Proactively seek out opportunities to continuously improve the way we work.
  • - Ensure the Partnership is efficient and we are all as productive as possible.
  • - Manage what our customers enjoy for breakfast, lunch and dinner - and anything in between.
  • - Use excellent relationship building skills to make recommendations and prepare food.
  • - Understand that how our customers view you will ultimately reflect how they view Waitrose.
  • - Provide customers with a personal experience that they love every time they visit Waitrose.
  • - Focus on customers, ensuring they leave feeling they matter most to us.

FAQs

What are the main responsibilities of a Hospitality, Supermarket Assistant at Waitrose?

The main responsibilities include ensuring customer satisfaction by preparing food, building relationships with customers, and proactively seeking opportunities to improve the efficiency and productivity of the Partnership.

What skills are required for this position?

The role requires excellent relationship-building skills, a strong focus on customer care, self-sufficiency, high energy levels, and the ability to think on your feet. Experience or qualifications in catering and/or hospitality are also beneficial.

Is prior experience in hospitality or catering necessary for this role?

While prior experience is not strictly required, candidates are encouraged to provide details of any relevant skills, qualifications, or experience in catering and/or hospitality when applying.

Are there specific working hours I need to commit to?

Yes, candidates must fully commit to the advertised working hours for their application to be considered.

What benefits do Partners receive?

Partners enjoy a unique benefits package that includes staff discounts, subsidised food in Partner dining rooms, discounts at local restaurants, subsidised learning opportunities, and access to exclusive Partnership hotels.

Can I apply early for the position?

Yes, it is recommended to apply early, as vacancies may close early if a high volume of applications is received.

What is the focus of this position in terms of customer interaction?

The focus is to provide a personal experience for every customer, ensuring they leave feeling valued and appreciated, as your interaction impacts how they perceive Waitrose.

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.