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Housekeeper

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
    Facilities Management
  • York
  • 5d left

AI generated summary

  • You should be fun, enthusiastic, and willing to learn. No experience needed, but a calm demeanor under pressure is essential. Must be 18+ due to lone working. Other roles may be available.
  • You will greet guests, clean bedrooms and common areas, manage supplies, store laundry, report issues, and complete necessary training for continuous improvement.

Requirements

  • We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. This role is not suitable for under-18s because of lone working. There may be other roles available, including front-of-house and kitchen roles.

Responsibilities

  • interacting politely with guests - greeting them, saying `thank you` and `goodbye`
  • servicing bedrooms and all other areas of the hotel in line with our standard operating procedures
  • completing daily, weekly and monthly cleaning tasks, as required
  • following correct procedures when using cleaning chemicals and equipment
  • monitoring cleaning supplies and notifying the manager when more are needed
  • storing all laundry correctly and completing relevant documentation
  • adhering to stock-control procedures and maintaining security of stock at all times
  • reporting any security issues, safety hazards, accidents, incidents and/or maintenance issues to the manager on duty
  • completing required induction, role-specific and ongoing refresher training and contributing to continuous improvement

FAQs

What is the salary for the Housekeeper position?

The salary for the Housekeeper position is £13.01 per hour.

What are the working hours for this role?

The working hours for this role are from 9:00 AM to 3:00 PM, seven days a week, totaling 30 hours per week.

Is prior experience required for this position?

No prior experience is needed; we are looking for a good attitude, a willingness to learn, and the ability to remain calm under pressure.

Are there any age restrictions for applying to this job?

Yes, this role is not suitable for under-18s due to lone working.

What benefits are offered to employees in this role?

Employees receive a competitive rate of pay, a free meal and drink while working, a 20% discount on food, drinks, and hotel accommodation, a bonus scheme, guaranteed-hours contracts, paid holiday, free shares, and a loyalty reward scheme.

Can this role lead to career progression?

Yes, we support career progression through structured on-the-job training, apprenticeships, management academies, and opportunities to advance into team-leader and management roles.

Is there ongoing training provided?

Yes, ongoing refresher training and role-specific training are provided as part of the job.

How should I apply for this position?

You can apply for this position by following the application process outlined in the job description.

What is the company culture like?

Wetherspoon promotes an inclusive working environment where everyone is welcome and encourages employees to feel comfortable being themselves.

What should I do if I encounter a safety issue while working?

You should report any safety hazards, accidents, incidents, or maintenance issues to the manager on duty.

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Our founder and chairman, Tim Martin, set up J D Wetherspoon in 1979. Why ‘J D Wetherspoon’? Because ‘J D’ form the initials of Sheriff JD Hogg from The Dukes of Hazzard TV series, of course, while Mr Wetherspoon was one of Tim’s teachers in New Zealand! In addition to our Wetherspoon pubs, we also run Lloyds No.1 bars – the same great standards and value, but with music. We also have Wetherspoon hotels – quality accommodation, at great prices. Starting with a single pub, Tim stood behind the bar and approached the difficult learning curve of running a pub, while gaining an appreciation of the importance of thousands of baby steps and small improvements which make a business successful. This same ethos stands as true today as it did back in 1979 – and Tim characterises his business by adopting a very democratic approach to running the pubs, creating an inclusive environment for all staff to be involved in changes and ideas. Tim believes that fixing small things and making small improvements are more important in a company than the more grandiose schemes which might attract the attention of the media or the stock market. He also tries to ensure that big ideas emanating from the board or senior managers are subjected to a ‘sense test’, by being put forward at weekly meetings to a wide range of staff. This helps to prevent his and others’ flights of fancy from being adopted simply because they are from directors. Tim also understands that pubs are run by managers and are about people; so, every week, he still pounds the beat, visiting numerous pubs, looking at the smallest details, talking to customers and ensuring that the business is always seeking to move forward.