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Housekeeper

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Reading

AI generated summary

  • You must have a passion for exceptional customer service, a friendly demeanor, high standards, attention to detail, and the ability to manage cleaning tasks and supplies effectively.
  • You will maintain high cleaning standards, manage equipment and linen supplies, deliver on time tasks, and ensure exceptional customer service with a friendly, team-oriented attitude.

Requirements

  • As the successful Housekeeper, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have very high standards and an impeccable eye for detail. Our Housekeepers play an important role in the maintenance of our equipment, management of our linen and guest supplies and ensuring all daily, weekly and monthly cleaning tasks and projects are delivered on time and to highest standard.

Responsibilities

  • As the successful Housekeeper, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have very high standards and an impeccable eye for detail. Our Housekeepers play an important role in the maintenance of our equipment, management of our linen and guest supplies and ensuring all daily, weekly and monthly cleaning tasks and projects are delivered on time and to highest standard. You’ll get lots of training and have a good time along the way.

FAQs

What is the location of the Market House?

Market House is located in the centre of Reading, just a 5-minute walk from the train station and surrounded by shops, restaurants, and bars.

What benefits do Housekeepers receive?

Housekeepers receive access to career pathways and training courses, weekly pay, 28 days holiday per year, free meals, a 20% discount at all Young's pubs, a 30% discount on overnight stays in our Pubs with Rooms, a sharesave scheme, and a company pension scheme.

What qualities do you look for in a Housekeeper?

We look for Housekeepers who have a passion for delivering exceptional customer service, a friendly outgoing personality, a desire to work as part of a team, high standards, and an impeccable eye for detail.

Do Housekeepers receive training?

Yes, Housekeepers will receive plenty of training and support to ensure they meet our high standards.

What are the main responsibilities of a Housekeeper?

Housekeepers are responsible for maintaining equipment, managing linen and guest supplies, and ensuring that all daily, weekly, and monthly cleaning tasks and projects are completed on time and to the highest standard.

Is this job suitable for someone without prior experience in housekeeping?

Yes, we welcome applicants without prior experience as we provide training to help you develop the necessary skills.

What is the work schedule for Housekeepers?

While the specific schedule may vary, Housekeepers typically work as part of a team to ensure all cleaning tasks are completed efficiently and effectively.

How can I apply for the Housekeeper position?

If you are interested in working with Young's, you can apply now through our application process.

What kind of cleaning tasks should Housekeepers expect to perform?

Housekeepers can expect to perform a variety of cleaning tasks, including cleaning guest rooms, common areas, and other facilities, as well as managing laundry and restocking supplies.

Are Housekeepers part of a team?

Yes, Housekeepers work as part of a team to ensure high standards of cleanliness and customer service throughout the establishment.

UK's best pubs and hotels across London and the south of England. 🍻

Travel & Leisure
Industry
1001-5000
Employees
1831
Founded Year

Mission & Purpose

Having proudly served our communities since 1831 when it comes to pubs it’s safe to say we know a thing or two. With more than 200 establishments, our award winning design approach means excellence in ambience as well as service and location. From poetic pubs steeped in history, to secret underground cocktail bars and our boutique hotels, the character and individuality of each of our premises gives them a unique feel. Our pubs have style and soul, and the people who work with us have pride in our culture and passion for the work they do. We encourage progression and celebrate success to ensure we create future leaders. We are dedicated to providing ongoing training and support, giving you the opportunity to be the best you can be.