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  • Job
    Full-time
    Entry Level
  • Healthcare
    Facilities Management
  • London

AI generated summary

  • You need a good education, understanding of patient needs, teamwork ability, communication skills, flexibility, and a positive attitude. Training will be provided.
  • You will ensure cleanliness and safety, coordinate ward services, collaborate with staff, monitor service quality, and address issues to enhance patient experience.

Requirements

  • You should have a good general education
  • an understanding of patient needs
  • the ability to work both independently and as part of a team
  • Good communication skills
  • flexibility
  • a positive approach are essential
  • Training will be provided

Responsibilities

  • We are seeking a Ward Housekeeper to join our ward team at Croydon Health Services NHS Trust. The post holder will play a key role in maintaining a clean, safe and welcoming environment for patients, carers and visitors.
  • The role involves coordinating ward services including cleaning, catering and minor maintenance, working closely with nursing staff, contractors and support services. You will monitor service quality, report any issues and take appropriate action to support patient experience.

FAQs

What is the duration of the Housekeeper position?

The Housekeeper position is a fixed term role for 12 months.

What are the main responsibilities of the Housekeeper role?

The main responsibilities include maintaining a clean and safe environment, coordinating ward services such as cleaning and catering, and monitoring service quality to support patient experience.

Is previous experience required for this position?

Previous experience is not specifically required; however, a good general education and understanding of patient needs are important.

What kind of training will be provided for this role?

Training will be provided to help the Housekeeper perform their duties effectively and understand the necessary protocols.

Who can I contact for more information about the position?

For further details, you can contact Janet Muchengwa, Matron, via email at janet.muchengwa@nhs.net or by telephone at 02084013284.

What qualities are essential for a Housekeeper at Croydon Health Services NHS Trust?

Essential qualities include good communication skills, flexibility, the ability to work independently and in a team, and a positive approach.

Is the position suitable for part-time work?

The job description does not specify part-time work; it is assumed to be a full-time position given the nature of the role.

What kind of environment will I be working in as a Housekeeper?

You will be working in a hospital ward environment alongside nursing staff, contractors, and support services.

Will I be required to take any additional actions if issues arise in the ward services?

Yes, you will be expected to report any issues and take appropriate action to support patient experience.

What is the interview process for this position?

The interview date is to be confirmed (TBC), and further details will be provided once scheduled.

Excellent Care for All

Science & Healthcare
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Croydon Health Services NHS Trust delivers a range of acute and community healthcare services, including emergency, surgical, and outpatient care, to the people of Croydon. Their mission is to provide high-quality, patient-centered care that enhances health outcomes and improves patient experiences. Their purpose is to ensure accessible, effective, and compassionate care that meets the needs of their local community.