HR Services Administrator

Royal Surrey NHS Foundation Trust

Oct 17, 2024

Applications are closed

Job
Full-time
Entry, Junior & Mid Level
People, HR & Administration
Business, Operations & Strategy

Requirements

You will be a team player, have excellent planning and organisational skills, be proactive, motivated and have excellent communication and customer service skills.
You will need to have good IT skills with an intermediate level knowledge of Microsoft Office Suite packages.
Previous HR or NHS experience with knowledge of ESR would be an advantage, although training will be given.
We would also consider applications for those interested in undertaking the role on an apprenticeship basis to obtain a Level 3 Business Administration qualification, for which the appropriate pay & conditions would apply.

Responsibilities

Act as the first point of contact for a wide range of queries from employees, Trust managers and other HR colleagues; these may be face to face, via telephone or email. Provide information and advice or re-direct where appropriate.
Liaise with members of staff, external organisations and members of the public to respond to operational HR enquiries and provide a professional HR transactional service.
Check that new starter files from Resourcing contain the requisite information in line with the Trust’s Pre-employment & Employment Checks policy and flag any incorrect or missing information to the Resourcing Team to rectify prior to completion on ESR. This includes but is not limited to Right to Work, health clearance, DBS and ID documentation.
Input new starter employee records on ESR in a timely manner and within agreed deadlines.
Process amendments to contracts e.g., change of hours, extensions of fixed term contracts, re-bandings, Retire & Return contracts and acting up arrangements, reviewing previous service where appropriate to confirm salary and ensuring both the employee and the Payroll Department receive confirmation of the changes in a timely manner. Check the information provided is correct and follow up queries with Trust managers and HR Business Partners for clarification of queries to ensure the employee receives the correct contractual paperwork.

FAQs

What is the main role of the HR Services Administrator?

The main role of the HR Services Administrator is to provide a customer-focused HR transactional service, acting as the first point of contact for staff inquiries and processing HR administration tasks for employees from Day 1 of employment.

What qualifications are required for this position?

While specific qualifications are not mandatory, having good IT skills, particularly with an intermediate knowledge of Microsoft Office Suite packages, is essential. Previous HR or NHS experience and knowledge of ESR would be advantageous, but training will be provided.

Is there an opportunity for apprenticeship in this role?

Yes, applications are welcome from those interested in undertaking the role on an apprenticeship basis to obtain a Level 3 Business Administration qualification, with appropriate pay and conditions.

What kind of support and development does Royal Surrey offer its employees?

Royal Surrey offers a comprehensive health and wellbeing program, as well as a commitment to supporting professional development, investing significantly in both colleagues and physical resources.

How do I apply for the HR Services Administrator position?

You can submit an application as soon as possible since adverts may close early, although this is not the Trust's normal practice.

Who can I contact for more information about the role?

For further details or to arrange an informal visit, you can contact Emily Allaway, Head of Workforce Information and HR Services, at emilyallaway@nhs.net.

What tasks will I be responsible for in this role?

Responsibilities include processing new starter records, handling contract amendments, managing Right to Work and DBS checks, and providing timely and accurate information to employees and managers regarding HR queries.

Is experience in HR required for this position?

While previous HR or NHS experience is advantageous, it is not mandatory as training will be provided for those new to the field.

Royal Surrey NHS Foundation Trust

World class care for our community

Science & Healthcare

Industry

1001-5000

Employees

1981

Founded Year

Mission & Purpose

We provide health care services from Royal Surrey County Hospital in Guildford and adult community healthcare services from Haslemere Hospital and Milford Hospital. Royal Surrey County Hospital provides emergency and general hospital services to a population of more than 330,000 across south west Surrey. It is also home to St Luke’s, our specialist tertiary Cancer Centre, which offers state of the art diagnostic and treatment services to a population of up to 2 million across Surrey, West Sussex, Hampshire and to patients from across the UK and abroad.