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Hub Planning Lead

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A.P. Moller - Maersk

Aug 19, 2024

  • Job
    Full-time
    Mid & Senior Level
  • Dubai
  • Quick Apply

AI generated summary

  • You need 3-5 years of industry experience, strong communication and analytical skills, customer empathy, and a digitally adept, data-driven approach.
  • You will coordinate execution planning, lead vessel game plans, track progress, resolve customer issues, manage crises, and identify improvements in operational processes.

Requirements

  • - A minimum of 3-5 years of experience in the industry
  • - Leading with customer empathy
  • - Strong communication & analytical skills
  • - Digitally competent & having data driven approach

Responsibilities

  • - Connect our customers as per contractual delivery promise and in conjunction with Ocean / Feeder fulfilment teams / Global Stowage and Terminals.
  • - Coordinate execution planning (2-4 weeks) with all stakeholders to ensure customer outcomes & asset capabilities are secured.
  • - Lead and execute individual vessel game plans (0-72 hours).
  • - Review and track real time progress against gameplan and drive all stakeholders to common outcome.
  • - Ensure asset turnaround and connections as per specs.
  • - Investigate root causes for deviations to plan and adopt measures to avoid recurrence.
  • - Lead & coordinate with respective stakeholders in maintaining transit dwell (Flex-Hub & longstanding).
  • - Steer cargo advancement opportunities and recovery actions in line with thresholds.
  • - In event of crisis (port disruption / strike and or vessel / cargo incident alongside), participates in relevant CMT and supports crisis management team locally with various stakeholders (agents / authorities / etc.).
  • - Communicate ETA, berthing prospects & berth schedule changes to ships.
  • - Resolves customer pain points / experience (delivery touchpoint) in collaboration with Ocean Fulfilment, GSP and Terminal.
  • - Identify and suggest continuous improvement possibilities in the ways of working.

FAQs

What are the primary responsibilities of the Hub Planning Lead?

The primary responsibilities include connecting customers with contractual delivery promises, coordinating execution planning, leading vessel game plans, tracking real-time progress, ensuring asset turnaround, investigating root causes for deviations, and participating in crisis management when necessary.

What level of experience is required for this position?

A minimum of 3-5 years of experience in the industry is required for the Hub Planning Lead position.

How important are communication skills for this role?

Strong communication skills are critical for this role, as the Hub Planning Lead must coordinate with various stakeholders and resolve customer pain points effectively.

Is a data-driven approach important for the Hub Planning Lead?

Yes, being digitally competent and having a data-driven approach is essential for successfully executing the responsibilities of the Hub Planning Lead.

What stakeholders does the Hub Planning Lead interact with?

The Hub Planning Lead interacts with internal stakeholders such as Ocean/Feeder and Service Fulfilment, as well as external stakeholders like Terminal Planning and Pilots/Towage/Agents.

Does Maersk provide support for individuals with disabilities during the application process?

Yes, Maersk is committed to supporting individuals with disabilities and offers accommodations during the application and hiring process.

Are there opportunities for continuous improvement in this role?

Yes, the Hub Planning Lead is expected to identify and suggest continuous improvement possibilities in ways of working to enhance overall business processes.

How does the Hub Planning Lead contribute to crisis management?

In the event of a crisis, such as port disruptions or vessel incidents, the Hub Planning Lead participates in relevant crisis management teams and supports local crisis management efforts with various stakeholders.

Is diversity and inclusion a priority at Maersk?

Yes, Maersk is committed to fostering a diverse and inclusive workplace and welcomes applicants from all backgrounds without regard to any protected characteristic.

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A.P. Moller - Maersk

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.