Human Resources Service Center Specialist - (Contract 6-12mos)

Gallagher Re

Feb 17

Applications are closed

Job
Full-time
Junior Level
Customer Relations
People, HR & Administration
Rolling Meadows

Requirements

Minimum of 2 years of experience in HR or a related field, with a focus on supporting HR programs and processes and strong Customer Service skillset
High school diploma required; additional HR certifications or education preferred.
Experience within an HR Shared Services model a plus
Experience with HR aspects of Mergers & Acquisitions strongly preferred.
Proficiency in Microsoft Office suite, including Outlook.
Strong aptitude for technology and analytical ability
Excellent customer service and interpersonal skills. Including strong verbal and written communication skills
Ability to adapt to changing requirements and environments.
Good judgment and critical thinking skills.

Responsibilities

Serve as the primary HR contact for newly acquired employees, providing personalized support and guidance.
Answering phone and ticket inquiries
Facilitate the onboarding process for new employees, ensuring a smooth transition into the company.
Address and resolve employee inquiries related to HR policies, benefits, and integration processes.
Collaborate with cross-functional teams to ensure alignment and consistency in the integration process.
Manage and maintain accurate employee data in Oracle, ensuring data integrity and confidentiality.
Document workflows and processes specific to M&A integration in work manuals.
Provide clerical and administrative support related to M&A activities
Including, not limited to background checks, I9 verification and more
Prepare and distribute reports and communications related to the integration process.
Uphold service level agreements and manage service tickets related to M&A inquiries and issues.
Other duties as assigned.

FAQs

What is the duration of the contract for this position?

The contract duration ranges from 6 to 12 months.

Where is this position located?

This is a hybrid role based in Rolling Meadows, IL, requiring 2-3 days in the office.

What are the work hours for this position?

The work hours are Monday to Friday, from 8:30 AM to 5:00 PM Central Time.

Is equipment provided for this role?

Yes, all necessary equipment will be provided; however, candidates must have a reliable high-speed internet connection.

What kind of support will the Human Resources Service Center Specialist provide?

The specialist will serve as the primary HR contact for newly acquired employees, providing personalized support, facilitation of onboarding, and addressing HR inquiries.

What platforms or tools should candidates be proficient in?

Candidates should be proficient in the Microsoft Office suite, including Outlook, and have a strong aptitude for technology and analytical ability.

What experience is preferred for this role?

A minimum of 2 years of experience in HR or a related field is required, with a focus on supporting HR programs and processes, and experience within an HR Shared Services model and Mergers & Acquisitions is strongly preferred.

What benefits are offered for this position?

Benefits include medical/dental/vision plans, life and accident insurance, a 401(K) plan, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.

Are there opportunities for professional development?

Yes, there are training programs and educational expense reimbursement options available to support professional development.

How does Gallagher promote inclusion and diversity?

Gallagher embraces employees' diverse identities, experiences, and talents to better serve clients and communities, viewing inclusion as a commitment and diversity as a vital strength.

Gallagher Re

Finance

Industry

10,001+

Employees

Mission & Purpose

The reinsurance landscape is evolving. To compete in a global marketplace, our clients and carriers demand scale and breadth. And we’re rising to meet the challenges ahead. As we welcome Willis Re to the Gallagher Re team, we look forward to driving greater value by combining the knowledge and expertise of our two organisations. The new Gallagher Re is more than just bigger. It’s smarter, faster, and stronger. At Gallagher Re, client advocacy is at the heart of everything we do. We are here to help you face your future with confidence.