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Implementation Design Lead II

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DHL

Aug 1, 2024

Applications are closed

  • Job
    Full-time
    Mid-level (3-4 years)
  • Westerville

Requirements

  • - Bachelor degree in IT similar field or 3+ years experience in an IT environment, required
  • - Experience in the technical setup, configuration and support of supply chain systems with focus on WMS and TMS applications, required
  • - Ability to travel nationally 40%-70% to collaborate with broader team, required

Responsibilities

  • Design and Planning:
  • Participate on SIPOC and business requirements definition of the project
  • Collaborate with project team resources to analyze business requirements and translate them into detailed WMS technical specifications for configuration
  • Identify risks and issues related to the WMS technical implementation and devise mitigation strategies.
  • Provides technical support and guidance to the implementation team.
  • Project Delivery:
  • Serves as internal technical expert, partnering with product team on setup/design phases and provides configuration and design direction to ensure project standardization.
  • Participates in development of concept of systems development, software demonstration preparation and execution, and goodness of fit/solution design review for meaningful to complex business opportunities.
  • Supports and ensures quality delivery of predefined IT solutions as selected to support business needs, including system setup, testing, training, implementation and post implementation support of the predefined IT solutions such as Warehouse Management System into a new or existing client sites.
  • Understands current work processes and develops and publishes work processes, actively participates in Integration Design, Supplier Input Process Output Customers (SIPOC), System Integration Testing (SIT), User Acceptance Testing (UAT), Day In the Life Of (DILO) sessions and facilitates technical documentation of systems and supports operational development of standard operating procedures (SOPs) between DHL and the client.
  • Facilitates and supports business acceptance testing process with customers, analysts and project leaders for custom and package application projects.
  • Support the development of new solutions and strategies.
  • Recommends basic to complex configuration strategies for predefined IT solution(s) that meet or exceed the requirement of customers and business partners.
  • Applies IT and internal team methodologies to ensure implementations are delivered in a consistent, standard, and repeatable method.
  • Performs system setup, configuration, testing, training, trouble-shooting and go-live support.
  • Facilitates training for the implementation team.
  • Performs other duties as assigned.
  • Documentation:
  • Maintain with the implementation team the project documentation on the technical configuration and modifications performed.

FAQs

What is the primary responsibility of the Implementation Design Lead II?

The primary responsibility of the Implementation Design Lead II is to support the technical design and implementation of Warehouse Management System (WMS) solutions, translating business requirements into technical specifications and ensuring successful deployment of these solutions.

What kind of educational background is required for this position?

A Bachelor's degree in IT or a similar field is required, or a minimum of 3+ years of experience in an IT environment.

What kind of experience is needed for the Implementation Design Lead II role?

Experience in the technical setup, configuration, and support of supply chain systems, specifically focusing on WMS and Transportation Management System (TMS) applications, is required.

Is travel a requirement for this position?

Yes, the position requires the ability to travel nationally 40%-70% to collaborate with the broader team.

What type of work environment does the organization offer?

The organization has a business casual environment that focuses on teamwork, associate development, training, and continuous improvement.

What benefits are offered to employees in this position?

The organization offers competitive wages, excellent affordable insurance benefits (including health, dental, vision, and life), a 401K plan, paid vacation, and holidays.

What role does the Implementation Design Lead II play in project delivery?

The IDL II serves as the internal technical expert, providing direction on configuration and design, ensuring the standardization of projects, and supporting quality delivery of IT solutions including system setup, testing, training, implementation, and post-implementation support.

Will the Implementation Design Lead II be responsible for training others?

Yes, the IDL II will facilitate training for the implementation team as part of their responsibilities.

What type of documentation is the Implementation Design Lead II expected to maintain?

The IDL II is expected to maintain project documentation related to technical configuration and modifications performed during the implementation process.

Is the organization an equal opportunity employer?

Yes, the organization is an equal opportunity employer.

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DHL

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.