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Inbound Sales Development Representative - Bird (French Bilingual)

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MarketStar

Aug 28, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You need 1+ year in customer-facing roles, fluent in French and English, a bachelor’s degree or equivalent, strong communication skills, and proficiency in sales tools and multitasking.
  • You will qualify leads, advocate for products, achieve KPIs, maintain CRM hygiene, set appointments, provide market insights, and propose creative solutions to customer challenges.

Requirements

  • Minimum of 1-year experience in customer facing role, including elements of making recommendations to customers, supporting in the buying process, handling objections, and providing customer service.
  • Experience handling high volumes of incoming customer queries across various platforms and channels preferred.
  • Bachelor’s degree or equivalent experience in sales, marketing, business or related field.
  • Fluent in both French and English, with the ability to communicate effectively in written and spoken forms in both languages.
  • Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
  • Self-confident and able to build trust within the first call to quickly drive impact with customers.
  • Exceptional listening skills combined with the ability to synthesize information.
  • Strong organization and time management coupled with the ability to multitask and work under pressure.
  • Strong attention to details and follow-through.
  • Excellent written and verbal communication.
  • Ability to work within a group as a collaborative team player.
  • Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.

Responsibilities

  • Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.
  • Serve as product and service advocate for the client building interest and awareness of client’s value proposition and assessing mutual fit.
  • Consistently achieve daily, weekly, and monthly KPIs to contribute to the team and client’s overall goals.
  • Learn and maintain a current, comprehensive knowledge of client’s products and services.
  • Champion customer success stories and articulate the value to interested prospects.
  • Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.
  • Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates.
  • Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
  • Proactively look for problems that can be solved creatively and present recommended solutions.

FAQs

What is the job title for this position?

The job title is Inbound Sales Development Representative - Bird (French Bilingual).

What company is offering this job?

The job is offered by MarketStar.

What is the location of the job?

The job is located in Leopardstown, Dublin 18.

Is bilingualism required for this position?

Yes, fluency in both French and English is required.

What type of experience is necessary for this role?

A minimum of 1-year experience in a customer-facing role is necessary, including elements of making recommendations and providing customer service.

What are the main responsibilities of the Inbound Sales Development Representative?

Responsibilities include executing the lead qualification process, advocating for product and service, achieving KPIs, maintaining product knowledge, and tracking activities in the CRM.

What qualifications are needed to succeed in this role?

Candidates should have experience with customer queries, a bachelor's degree or equivalent, proficiency in computer skills, strong listening and communication abilities, and time management skills.

What benefits does MarketStar offer?

MarketStar offers structured learning and career development programs, mental health benefits, generous paid time off, education reimbursement, healthcare coverage, and a 401k match, among other benefits.

What is the pay range for this position?

The pay range for this position is between €36,000 and €40,000 annually, which may include a variable bonus component.

What is the work schedule for this position?

The work schedule is full-time, consisting of 8-hour shifts from Monday to Friday, with no weekends required.

Is this position in-person or remote?

The position is in-person.

Does MarketStar have a commitment to equal employment opportunity?

Yes, MarketStar is firmly committed to Equal Employment Opportunity (EEO) and complies with all federal, state, and local laws that prohibit employment discrimination.

What additional pay can employees expect?

Employees can expect additional pay in the form of bonus pay and performance bonuses.

Are reasonable accommodations available for candidates?

Yes, reasonable accommodations are available upon request for candidates taking part in the selection process.

What skills are emphasized for this position?

Strong organization, attention to detail, exceptional listening, written and verbal communication skills, and the ability to work collaboratively in a team are emphasized.

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Consulting
Industry
1001-5000
Employees

Mission & Purpose

MarketStar is a sales outsourcing company that provides innovative solutions to help businesses accelerate growth, expand market reach, and improve customer engagement. By offering specialized services in sales, marketing, and customer success, MarketStar partners with clients to optimize their sales processes and achieve revenue goals. Their mission is to drive success for their clients through effective sales strategies and dedicated support, helping them grow faster and more efficiently.