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Inbound Sales Development Representative - Bird (German Bilingual)

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MarketStar

Aug 28, 2024

  • Job
    Full-time
    Junior Level
  • Dublin
  • Quick Apply

AI generated summary

  • You must have 1+ years in customer-facing roles, fluency in German and English, a degree or equivalent experience, and strong communication, organization, and multitasking skills.
  • You will qualify leads, advocate for client products, achieve performance KPIs, maintain CRM hygiene, set sales appointments, and provide insights based on customer interactions.

Requirements

  • Minimum of 1-year experience in customer facing role, including elements of making recommendations to customers, supporting in the buying process, handling objections, and providing customer service.
  • Experience handling high volumes of incoming customer queries across various platforms and channels preferred.
  • Bachelor’s degree or equivalent experience in sales, marketing, business or related field.
  • Fluent in both German and English, with the ability to communicate effectively in written and spoken forms in both languages.
  • Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs.
  • Self-confident and able to build trust within the first call to quickly drive impact with customers.
  • Exceptional listening skills combined with the ability to synthesize information.
  • Strong organization and time management coupled with the ability to multitask and work under pressure.
  • Strong attention to details and follow-through.
  • Excellent written and verbal communication.
  • Ability to work within a group as a collaborative team player.
  • Determination to learn and be coached with a positive attitude and openness to receive constructive feedback.

Responsibilities

  • Execute lead qualification process and framework by effectively qualifying leads and moving them through the sales funnel.
  • Serve as product and service advocate for the client building interest and awareness of client’s value proposition and assessing mutual fit.
  • Consistently achieve daily, weekly, and monthly KPIs to contribute to the team and client’s overall goals.
  • Learn and maintain a current, comprehensive knowledge of client’s products and services.
  • Champion customer success stories and articulate the value to interested prospects.
  • Maintain strong lead and opportunity hygiene by tracking activities and updating records in the CRM.
  • Set appointments for sales teams according to specified qualification standards and maintain high engagement and conversion rates.
  • Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations.
  • Proactively look for problems that can be solved creatively and present recommended solutions.

FAQs

What is the job title for this position?

The job title is Inbound Sales Development Representative - Bird (German Bilingual).

What company is offering this job?

The job is offered by MarketStar.

Is bilingualism required for this position?

Yes, fluency in both German and English is required for this position.

Where is the job located?

The job is located in Leopardstown, Dublin 18.

What are the primary responsibilities of the Inbound Sales Development Representative?

The primary responsibilities include executing lead qualification processes, serving as a product advocate, achieving KPIs, and maintaining lead hygiene in the CRM.

What qualifications are necessary to apply for this job?

Candidates should have a minimum of 1-year experience in a customer-facing role, a Bachelor’s degree or equivalent experience, and proficiency in basic computer skills.

What kind of training and development opportunities does MarketStar offer?

MarketStar provides structured learning and career development programs.

What are some of the benefits provided to employees?

Employees receive benefits such as a mental health program, generous Paid Time Off policy, education reimbursement, comprehensive healthcare coverage, and a 401k match, among others.

What is the salary range for this position?

The pay range for this position is between €36,000 and €40,000 annually, potentially including a variable bonus component.

Is there an emphasis on team collaboration for this role?

Yes, the position requires the ability to work as a collaborative team player.

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MarketStar

Helping Organizations #GrowBeyond

Consulting
Industry
1001-5000
Employees

Mission & Purpose

MarketStar is a sales outsourcing company that provides innovative solutions to help businesses accelerate growth, expand market reach, and improve customer engagement. By offering specialized services in sales, marketing, and customer success, MarketStar partners with clients to optimize their sales processes and achieve revenue goals. Their mission is to drive success for their clients through effective sales strategies and dedicated support, helping them grow faster and more efficiently.