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Inside Enterprise Account Manager

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Comcast

2mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Philadelphia

AI generated summary

  • You need a High School Diploma/GED, 5-7 years of experience in sales, strong opportunity identification skills, and availability for flexible schedules, including nights and weekends.
  • You will drive sales growth, renew contracts, deliver solutions, collaborate on account strategies, manage revenue forecasting, and engage with executives across various accounts.

Requirements

  • High School Diploma / GED
  • 5-7 Years
  • Identifying Sales Opportunities; Sales; Business Sales
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • May act as a resource for colleagues with less experience.
  • Has developed specialized knowledge/skills in own area.

Responsibilities

  • Meeting or exceeding monthly sales quota through identification and closing of incremental sales and revenue opportunities
  • Renewing customer contracts to protect and grow existing revenue streams
  • Initiating and delivering proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate
  • Managing the execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment
  • Collaborating with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs. Developing an overall strategy to optimize sales and retention opportunities
  • Positioning and selling Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel
  • Managing existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

FAQs

What is the primary responsibility of the Inside Enterprise Account Manager?

The primary responsibility is to provide strategic account management and financial sales leadership for existing mid-market customers, identifying incremental revenue opportunities and ensuring the retention of embedded base services.

What kind of customers will I be managing in this role?

You will be managing existing mid-market customers with a telco spend of less than $3,500.

What are the expected sales goals for this position?

The goal is to meet or exceed monthly sales quotas through the identification and closing of incremental sales and revenue opportunities.

Is experience required for this position?

Yes, 5-7 years of relevant work experience in sales and account management is required.

What types of solutions will I be selling?

You will be selling Advanced Voice, Metro Ethernet, and other Business Class products tailored to the needs of your assigned customers.

Is there opportunity for professional growth within this role?

Yes, as you may act as a resource for colleagues with less experience, there is potential for professional development and growth in your specialized knowledge and skills.

What level of personnel will I be interacting with in my sales efforts?

You will be positioning and selling services across various organizational levels, including C-level and Executive level personnel.

Are there flexible working arrangements for this position?

Yes, while attendance is expected to be regular and punctual, you may be required to work variable schedules, including nights and weekends.

What kind of training or support can I expect?

You can expect collaboration with Sales, Finance, and Operations leadership to develop specific account management plans tailored to meet assigned account needs.

Will there be a commission structure for this position?

Yes, most sales positions, including this role, are eligible for a commission under the terms of an applicable plan.

What educational background is required for this job?

A High School Diploma or GED is required for this position.

Does Comcast offer benefits to its employees?

Yes, Comcast provides a variety of best-in-class benefits to eligible employees, aimed at supporting them physically, financially, and emotionally.

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Comcast

Bringing world-class connectivity & platforms and extraordinary content & experiences to millions across the globe.

Telecommunications
Industry
1-10
Employees
1963
Founded Year

Mission & Purpose

Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.