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Inside Sales Associate

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Lucid Motors

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Phoenix
  • Quick Apply

AI generated summary

  • You need 2+ years in sales, CRM proficiency, passion for EVs, strong communication skills, exceptional time management, and flexibility for varying hours. Valid driver's license required.
  • You will manage qualified leads, engage customers via multiple channels, leverage product knowledge, track interactions in CRM, exceed targets, and improve workflows while assisting daily operations.

Requirements

  • 2+ years of professional experience in sales, including successful experience taking qualified leads into sales
  • Prior experience selling through multiple channels: phone, email, chat, or in-person
  • Proficiency with Salesforce or another CRM
  • Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
  • Prior experience in automotive, hospitality, customer service, or consultant preferred
  • Passion for a fast-paced, high-growth environment
  • Strong storytelling, listening, and customer relationship skills (empathy, communication, integrity, and high-quality question-asking)
  • Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations
  • Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers
  • Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency
  • Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking
  • Exceed KPI metrics
  • Availability to work flexible hours including weekends, evenings, and holidays
  • Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
  • Ability to obtain appropriate state DMV licensing, where applicable

Responsibilities

  • Manage a sales-cycle of qualified leads from studio location to serve as a single point of sales contact
  • Will be partnered with a studio location assignment and manage qualified leads through the sales process
  • Use a consultative sales approach to influence customer purchase by understanding Lucid products and processes while also developing strong business acumen
  • Maintain active engagement with prospects through multiple communication channels (phone, email, chat)
  • Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions
  • Customer Relationships: Nurture customer relationships to foster brand loyalty.
  • CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement
  • Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences.
  • Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid
  • Identify inefficiencies and pain points in existing workflows for prospects/customers and clearly communicate how we can solve these issues
  • Meticulously record customer feedback to improve both products and processes
  • Deliver an exceptional and memorable sales experience that you would personally want to have
  • Assist with daily operations as needed

FAQs

What is the role of an Inside Sales Associate at Lucid Motors?

The Inside Sales Associate engages with identified customers interested in Lucid Motors vehicles, educates them on the benefits of electric drivetrains, and personalizes the customer experience while maintaining a world-class standard.

What qualifications are required for this position?

The ideal candidate should have 2+ years of professional sales experience, proficiency with Salesforce or another CRM, and prior experience in automotive, hospitality, customer service, or consulting preferred.

What are the working hours for this role?

The Inside Sales Associate must be available to work flexible hours, including weekends, evenings, and holidays.

Is there a training program for new hires?

Yes, new hires must successfully complete Lucid Training upon hire, particularly if they are required to maintain a valid driver's license.

What kind of compensation does this position offer?

The compensation for this role includes a guaranteed salary and variable bonus incentives.

Are there opportunities for career growth within Lucid Motors?

Yes, Lucid Motors provides a community for innovators who want to make an impact, which may present opportunities for career advancement.

How does Lucid Motors approach diversity and inclusion?

Lucid Motors celebrates diversity and is committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender identity and expression, marital status, and any other characteristic protected under applicable laws.

What benefits does Lucid Motors offer?

Lucid offers a range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and a 401k plan. Successful candidates may also be eligible for participation in an equity program or a discretionary annual incentive program.

Will I be required to handle multiple communication channels in this role?

Yes, the Inside Sales Associate will maintain active engagement with prospects through various communication channels, including phone, email, chat, and in-person interactions.

How does this position contribute to customer relationships?

The Inside Sales Associate nurtures customer relationships to foster brand loyalty and ensure an exceptional and memorable sales experience.

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Lucid Motors

Here for luxury. Here for performance. Here for good.

Automotive
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.