Inside Sales Coordinator

Analog Devices

Nov 28, 2023

Applications are closed

Job
Full-time
Entry Level
Sales & Business Development
Dallas

Requirements

Minimum qualifications:
All candidates must have a BS/BA degree and have strong basic computer skills
Energetic, self-motivated, and positive
Highly organized & customer-centric
Excellent verbal and written communication skills
Capacity to think ahead and anticipate what will happen next
Able to understand complex problems and work creatively/efficiently to find a solution
Experience with Microsoft Office Suite (Excel, PowerPoint, Word)
ERP (SAP) and CRM (Microsoft Dynamics) experience is a strong advantage
Preferred qualifications:
ERP (SAP) and CRM (Microsoft Dynamics) experience
Experience with Power BI

Responsibilities

Support ADI’s broad market customer base via CRM web support tools (live chat and webform case submissions)
Educate new and existing customers on how to utilize ADI’s self-serve online storefront to obtain samples, quotes, and orders
Develop and own improvement initiatives both internally and with ADI’s customers
Directly manage critical supply chain situations, delivering status updates and even leading conference calls with customers
Contribute to projects strategic to Customer Operations and to ADI
On our team, you will have the opportunity to collaborate with internal partners in order to support ADI’s broad market customer base. Internal partners include, but are not limited to:
Sales - help track new design opportunities, prototypes, and project ramps
Business Units - review end customer product life cycles to understand business environments
Accounting - work to understand invoicing and the collections process to allow smooth order flow to customers
Quality Assurance - coordinate product changes and applications support
Social & Environmental Management Teams - align customer requirements with ADI policies
Supply Chain Management - analyze and understand supply position at each stage of production
IT – liaise to ensure customers are getting the best possible experience on ADI’s online storefront
Collaborate with other Customer Operations teams located throughout the US
You will also have the opportunity to rotate into various groups within the Customer Operations team, being exposed to different customers, processes, and areas of the business.

Analog Devices

Global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge

Manufacturing & Electronics

Industry

10,001+

Employees

1965

Founded Year

Mission & Purpose

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $12 billion in FY22 and approximately 25,000 people globally working alongside 125,000 global customers, ADI ensures today’s innovators stay Ahead of What’s Possible.