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Inside Sales Rep

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United Rentals

6d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • San Antonio
  • Quick Apply

AI generated summary

  • You need a relevant degree or experience, strong customer service and sales skills, multitasking ability, communication skills, detail orientation, MS Office proficiency, and a valid driver’s license.
  • You will process quotes and contracts, establish accounts, negotiate prices, manage deliveries, educate customers, maintain inventory, generate leads, and ensure operational efficiency.

Requirements

  • Bachelor's degree preferred or equivalent experience
  • Exceptional relationship-building and customer service skills
  • Strong ability to multitask in a fast-paced environment
  • Excellent teamwork, interpersonal and communication skills
  • Keen attention to detail
  • Valid driver's license with acceptable driving record
  • Associate’s degree or equivalent combination of experience and education (Bachelor's degree preferred)
  • Strong customer service orientation and sales experience/skills
  • Proficiency with MS Office (Word and Excel)
  • Strong verbal and written communication skills
  • Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects
  • Valid driver's license with acceptable driving record

Responsibilities

  • Process rental quotations, reservations and contracts
  • Establish new rental and sales accounts by serving walk-in and call-in customers
  • Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
  • Dispatch delivery trucks and manage customer expectations regarding delivery
  • Generate leads for new business and communicate leads with Outside Sales Representatives
  • Warm call on lost and/or dormant accounts to retain business
  • Maintain a clean and presentable showroom, sufficiently stocked with merchandise
  • Other duties assigned as needed
  • Establish new rental and sales accounts through telemarketing and by serving call-in customers
  • Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures
  • Educate customers on proper equipment usage and safety procedures
  • Ensure the accuracy of all contract-related information entered into the branch’s computer system
  • Coordinate and track daily equipment pickups and returns
  • Run all reports necessary to monitor equipment and facilitate smooth operations
  • Coordinate with all inside and outside branch employees to deliver customer satisfaction
  • Maintain accurate inventory records of branch assets

FAQs

What is the role of an Inside Sales Rep at United Rentals?

The Inside Sales Rep at United Rentals serves as a key customer contact and consultant, responsible for recommending solutions, processing rental quotations, establishing new accounts, and providing outstanding customer service.

What are the primary responsibilities of this position?

Primary responsibilities include processing rental quotations and contracts, establishing new rental accounts, negotiating prices, managing customer deliveries, generating leads, and maintaining a clean showroom.

What qualifications are required for this position?

A Bachelor's degree is preferred, but equivalent experience is acceptable. Strong relationship-building and customer service skills, multitasking abilities, teamwork, and communication skills are also required.

Does this position require a valid driver's license?

Yes, a valid driver's license with an acceptable driving record is required for this position.

What kind of work environment can I expect as an Inside Sales Rep?

You can expect a fast-paced work environment where you'll need to multitask and coordinate with other employees to ensure customer satisfaction while driving sales and branch growth.

Are there any safety-sensitive aspects of this position?

Yes, this position is deemed Safety Sensitive in accordance with United Rentals’ policies and procedures.

What benefits does United Rentals offer to its employees?

United Rentals offers various benefits including paid parental leave, an employee discount program, career development opportunities, paid sick leave, and more.

Is prior sales experience necessary for this position?

Yes, a strong customer service orientation and sales experience/skills are necessary for success as an Inside Sales Rep.

Does United Rentals provide career development opportunities?

Yes, United Rentals offers career development and promotional opportunities for its employees.

Is this position open to veterans?

Yes, United Rentals proudly hires active duty members, veterans, reservists, and their families, and supports their transition into rewarding careers.

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United Rentals

The official page for United Rentals, Inc. - the largest rental equipment provider in the world.

Engineering & Construction
Industry
1-10
Employees
1997
Founded Year

Mission & Purpose

As North America’s largest equipment rental company, with 1300+ stores in the United States and Canada, we serve construction and industrial companies, utilities, municipalities, homeowners, and communities, with the goal of fulfilling customer needs and surpassing expectations. We go beyond equipment. We are the world’s largest fleet of problem solvers, with best-in-class specialty solutions, safety training and 24/7 support to empower your success. For more updates - Follow us on Twitter: www.UnitedRentals.com/Twitter Like us on Facebook: www.UnitedRentals.com/Facebook Join us on Google+: www.UnitedRentals.com/Google See more videos: www.UnitedRentals.com/YouTube