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Inside Sales Rep

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Plaquemine

AI generated summary

  • You should have a Bachelor's degree or equivalent experience, strong customer service and multitasking skills, attention to detail, teamwork ability, and a valid driver's license with a clean record.
  • You will process rental quotes, manage accounts, negotiate prices, dispatch deliveries, generate leads, retain dormant customers, and maintain a clean showroom. Other duties may be assigned.

Requirements

  • Bachelor's degree preferred or equivalent experience
  • Exceptional relationship-building and customer service skills
  • Strong ability to multitask in a fast-paced environment
  • Excellent teamwork, interpersonal and communication skills
  • Keen attention to detail
  • Valid driver's license with acceptable driving record
  • This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Responsibilities

  • Process rental quotations, reservations and contracts
  • Establish new rental and sales accounts by serving walk-in and call-in customers
  • Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
  • Dispatch delivery trucks and manage customer expectations regarding delivery
  • Generate leads for new business and communicate leads with Outside Sales Representatives
  • Warm call on lost and/or dormant accounts to retain business
  • Maintain a clean and presentable showroom, sufficiently stocked with merchandise
  • Other duties assigned as needed

FAQs

What is the primary responsibility of an Inside Sales Rep at United Rentals?

The primary responsibility of an Inside Sales Rep is to serve as a key customer contact and consultant, recommending solutions, quoting, selling, and fulfilling orders for equipment and services based on customer needs.

What qualifications are preferred for the Inside Sales Rep position?

A Bachelor's degree is preferred, or equivalent experience is accepted.

What are some key skills required for this role?

Exceptional relationship-building and customer service skills, strong multitasking abilities, excellent teamwork, interpersonal and communication skills, and keen attention to detail are required.

Is there room for career development in this position?

Yes, there are career development and promotional opportunities available within the company.

What kind of benefits does United Rentals offer to its employees?

United Rentals offers a range of benefits including paid parental leave, an employee discount program, a United Compassion Fund, additional vacation buy-up options, early wage access for US hourly employees, paid sick leave, and support for an inclusive and welcoming culture.

Will I be managing customer deliveries as part of this role?

Yes, an Inside Sales Rep will be responsible for dispatching delivery trucks and managing customer expectations regarding delivery.

Are inside sales reps required to have a valid driver’s license?

Yes, a valid driver's license with an acceptable driving record is required for this position.

What does it mean that this position is Safety Sensitive?

Being deemed Safety Sensitive means that this position has a critical importance in maintaining safety and requires adherence to United Rentals' safety policies and procedures.

How does United Rentals support veterans in their hiring process?

United Rentals actively hires active duty members, veterans, reservists, and their families, recognizing and valuing the leadership, discipline, integrity, and teamwork that are built through military service.

Is the Inside Sales Rep position eligible for remote work?

The job description does not specify remote work; however, interested candidates should refer to company policies or inquiries for clarification on remote options.

The official page for United Rentals, Inc. - the largest rental equipment provider in the world.

Engineering & Construction
Industry
1-10
Employees
1997
Founded Year

Mission & Purpose

As North America’s largest equipment rental company, with 1300+ stores in the United States and Canada, we serve construction and industrial companies, utilities, municipalities, homeowners, and communities, with the goal of fulfilling customer needs and surpassing expectations. We go beyond equipment. We are the world’s largest fleet of problem solvers, with best-in-class specialty solutions, safety training and 24/7 support to empower your success. For more updates - Follow us on Twitter: www.UnitedRentals.com/Twitter Like us on Facebook: www.UnitedRentals.com/Facebook Join us on Google+: www.UnitedRentals.com/Google See more videos: www.UnitedRentals.com/YouTube