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Inside Sales Rep

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United Rentals

15d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Ridgefield Park

AI generated summary

  • You need an associate's degree or equivalent, sales and customer service skills, MS Office proficiency, strong communication, engineering aptitude, and a valid driver's license.
  • You will manage rental accounts, process contracts, educate customers on equipment, track inventory, and coordinate with team members to ensure customer satisfaction and smooth operations.

Requirements

  • Associate’s degree or equivalent combination of experience and education (Bachelor's degree preferred)
  • Strong customer service orientation and sales experience/skills
  • Proficiency with MS Office (Word and Excel)
  • Strong verbal and written communication skills
  • Engineering aptitude: ability to properly size, quote, install and maintain large projects that may range from critical sewer by-pass, industrial process cooling, construction and water damage drying, multi-level power distribution at various voltages and large scale climate control projects
  • Valid driver's license with acceptable driving record
  • This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Responsibilities

  • Establish an understanding of the rental business as it pertains to specialty engineered rental products and services, including silenced diesel generators, large diesel, electric and hydraulic pumps, air-cooled chillers, air-conditioning, electric heat, desiccant dehumidification, load banks and electrical distribution.
  • Establish new rental and sales accounts through telemarketing and by serving call-in customers.
  • Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures.
  • Educate customers on proper equipment usage and safety procedures.
  • Ensure the accuracy of all contract-related information entered into the branch’s computer system.
  • Coordinate and track daily equipment pickups and returns.
  • Run all reports necessary to monitor equipment and facilitate smooth operations.
  • Coordinate with all inside and outside branch employees to deliver customer satisfaction.
  • Maintain accurate inventory records of branch assets.

FAQs

What are the primary responsibilities of an Inside Sales Rep at United Rentals?

The primary responsibilities include proactively increasing revenue by renting and selling equipment, processing rental quotations and contracts, educating customers on equipment usage and safety, coordinating equipment pickups and returns, and maintaining inventory records.

What qualifications are required for this position?

An Associate’s degree or equivalent combination of experience and education is required, with a Bachelor's degree preferred. Strong customer service orientation, sales experience, proficiency with MS Office, and strong communication skills are also necessary.

What kind of training or knowledge is expected for this role?

Candidates should have an understanding of the rental business, especially regarding specialty engineered products and services like generators, pumps, and HVAC solutions. Engineering aptitude, including the ability to size, quote, and maintain large projects, is also important.

Is previous experience in sales required for this position?

Yes, candidates should possess strong customer service orientation and sales experience/skills to be successful as an Inside Sales Rep.

Are there opportunities for career advancement within the company?

Yes, United Rentals offers career development and promotional opportunities as part of their employee benefits.

What is the compensation range for this position?

The compensation range for an Inside Sales Rep at United Rentals is between $22.15 and $33.20, depending on factors such as position, education, training, experience, skills, and ability.

Do we offer any benefits related to work-life balance?

Yes, United Rentals provides a variety of benefits including paid parental leave, paid sick leave, and a vacation buy-up program to support work-life balance.

Is this position considered safety-sensitive?

Yes, this position is deemed safety-sensitive according to United Rentals’ policies and procedures.

Can veterans apply for this position?

Yes, United Rentals proudly hires active duty members, veterans, reservists, and their families, recognizing the values of leadership, discipline, integrity, and teamwork that these individuals bring to the team.

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United Rentals

The official page for United Rentals, Inc. - the largest rental equipment provider in the world.

Engineering & Construction
Industry
1-10
Employees
1997
Founded Year

Mission & Purpose

As North America’s largest equipment rental company, with 1300+ stores in the United States and Canada, we serve construction and industrial companies, utilities, municipalities, homeowners, and communities, with the goal of fulfilling customer needs and surpassing expectations. We go beyond equipment. We are the world’s largest fleet of problem solvers, with best-in-class specialty solutions, safety training and 24/7 support to empower your success. For more updates - Follow us on Twitter: www.UnitedRentals.com/Twitter Like us on Facebook: www.UnitedRentals.com/Facebook Join us on Google+: www.UnitedRentals.com/Google See more videos: www.UnitedRentals.com/YouTube