FAQs
What is the role of the Inside Sales Representative (ISR) at Fortinet?
The ISR is responsible for collaborating with Account Managers to drive revenue in an assigned territory, assist in new customer acquisition, and grow existing customer relationships.
What kind of training does Fortinet provide for this position?
Fortinet offers detailed and ongoing training programs to support personal success in the ISR role and to prepare for multiple career path opportunities within the sales organization.
What qualifications are required to apply for the ISR position?
A Bachelor’s degree or relevant experience is required, along with being coachable, self-driven, and possessing excellent written and verbal communication skills.
Is previous sales experience necessary for this role?
Previous sales experience is a plus, but it is not strictly required.
What tools will I need to use as an Inside Sales Representative?
You will need to create and track sales opportunities using Salesforce.com and assist with presentations and demos via online tools like Teams or Zoom.
How does Fortinet handle customer satisfaction issues?
ISRs are responsible for addressing customer satisfaction issues and requests in a timely manner to ensure a positive customer experience.
Are there opportunities for career advancement in this role?
Yes, Fortinet provides pathways for career advancement across its sales organization based on personal success and performance.
What qualities are preferred for candidates applying for this position?
Preferred qualifications include previous sales experience, experience with Salesforce, multi-tier distribution, and knowledge of networking, security, or public/private cloud.
Does Fortinet encourage diversity in applications?
Yes, Fortinet encourages candidates from all backgrounds and identities to apply and promotes a supportive work environment.
What type of work environment can I expect at Fortinet?
Fortinet offers a challenging, enjoyable, and rewarding work environment with a competitive Total Rewards package focused on overall health and financial well-being.
