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Inside Sales Representative - Fluent Italian

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Amadeus

Aug 22, 2024

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    IT & Cybersecurity
  • United Kingdom, +9
    Remote
  • Quick Apply

AI generated summary

  • You need 1-3 years of IT sales experience, proficiency in data analysis and sales processes, travel industry knowledge is a plus, and fluency in Italian and English.
  • You will analyze markets, validate leads, conduct virtual sales presentations, manage customer onboarding, report on sales activities, support marketing efforts, and mentor new team members.

Requirements

  • 1-3 years of sales experience in an IT environment using digital tools with good exposure in data analysis, sales processes, and working with KPIs.
  • Understanding of and/or prior experience with the travel industry and travel agency environment desirable and will be treated as an advantage.
  • Fluency in Italian and English required, excellent verbal and written skills.

Responsibilities

  • - Analyze local market specifics and identify and capture new business opportunities within a specified geographic territory and/or customer segment (small to medium deals) remotely.
  • - Validate leads coming from established sources and convert them into opportunities.
  • - Promote and sell products, services, and solutions through direct contacts, virtual events, and webinars.
  • - Using virtual selling tools to deliver engaging business or product presentations. Also, bring product experts who may be based in their markets/regions to enhance the relationship and improve the probability of successful sales.
  • - Identify customer-specific needs and deliver informative virtual sessions to present the proposal and guide the customer through the implementation/onboarding process using digital tools.
  • - Create new accounts and log contact details of potential customers in the digital tools.
  • - For high-potential prospects, preparation of the business case and ensuring deal profitability targets are met.
  • - After successful acquisition, ensure that the customer is fully operational: technical setup, training, invoicing, etc.
  • - Using various digital communication channels (email, instant messaging, video calls, etc.) manage and negotiate to finalize deals.
  • - Actively participate in the sales process, handle leads created as part of the campaigns, and report on the campaign progress daily by logging activities performed in the CRM.
  • - Support the delivery of the marketing plan by analyzing webinar outcomes, following up on webinar attendees, and supporting awareness and educational digital activities in individual or group settings.
  • - Participate in the preparation of the quarterly sales plan and identification of the target customer and prospect groups using dedicated analytical tools in Qlick and CRM.
  • - Using virtual selling tools (video calls, live presentations - Teams, Zoom) to identify and qualify business opportunities by establishing and developing relationships with key decision-makers with a minimum number of daily/weekly/monthly call numbers set by the manager.
  • - Coordinate and participate in RFP/RFI responses and follow-up.
  • - Report weekly or bi-weekly to the Inside Sales Head on the sales pipeline and campaign progress and provide insights and market intelligence.
  • - Ensure correct customer approach rate on a monthly, quarterly, and yearly basis, as defined by management.
  • - Monitor and manage the sales pipeline velocity at the desired level.
  • - Support new Inside Sales members in their induction process (shadowing, customer case discussions, etc.).
  • - Actively participate in knowledge sharing as part of the Inside Sales Learning Framework (provide topics, help moderate discussions), and be an active member of the Inside Sales global community.
  • - Take on the responsibility of being a product or solution champion for a given market/customer group.

FAQs

What is the main purpose of the Inside Sales team?

The main purpose of the Inside Sales team is to deliver sustainable and profitable growth through digital sales and automation of sales processes and methodologies for the region.

What are the key responsibilities of the Inside Sales Representative?

Key responsibilities include identifying and capturing new business opportunities, validating leads, promoting and selling products, delivering engaging presentations, managing customer onboarding, and reporting on sales pipeline progress.

Is prior experience in the travel industry required for this role?

While understanding of the travel industry and travel agency environment is desirable, it is not strictly required but will be treated as an advantage.

What qualifications are needed for this position?

The ideal candidate should have 1-3 years of sales experience in an IT environment, familiarity with digital tools, and fluency in both Italian and English.

What kind of training and support does Amadeus provide to new employees?

Amadeus offers training through on-the-job learning, formal activities, and support from colleagues as part of the onboarding process for new Inside Sales members.

What benefits does Amadeus offer to its employees?

Amadeus provides attractive remuneration packages, including bonuses, equity, pension plans, insurance, lunch allowances, and other benefits, in addition to flexible working models and opportunities for learning.

Are there any specific sales tools mentioned in the job description?

Yes, the job mentions using virtual selling tools like video calls and platforms such as Teams and Zoom for presentations and identifying business opportunities.

How does Amadeus view diversity and inclusion in the workplace?

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion, fostering a culture of belonging and fair treatment, and is committed to attracting talent from all backgrounds.

What is the reporting structure for this position?

The Inside Sales Representative will report weekly or bi-weekly to the Inside Sales Head on the sales pipeline and campaign progress.

Is this position exclusively remote?

The job description does not specify exclusivity of remote work, but it implies a flexible working model which may include hybrid options.

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Amadeus

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Their innovative solutions empower travel agencies, airlines, hotels, and other travel service providers to streamline their operations, enhance customer experiences, and drive business growth. Amadeus offers a wide range of products and services, including reservation systems, airline IT solutions, travel agency platforms, hotel distribution systems, and travel data analytics. Their ultimate mission is to shape the future of travel by delivering cutting-edge technology solutions that enable seamless and personalised travel experiences. With a deep understanding of the industry and a commitment to innovation, Amadeus strives to transform the way people plan, book, and experience travel, while helping businesses thrive in the dynamic and competitive travel landscape.

Culture & Values

  • Customer first

    We listen carefully and work as partners. We keep our promises. We’re committed to our customers’ success.

  • Working together

    We respect and embrace diversity of all people and cultures. We collaborate across teams. We communicate clearly and act decisively.

  • Taking responsibility

    We’re accountable for our own work. We act as owners and use company resources carefully. We keep developing our skills.

  • Aiming for excellence

    We strive for outstanding results in a competitive market. We learn from our mistakes. We innovate and welcome change.

Benefits

  • Annual bonus

    Rewarding your work.

  • Equity plans

    To share in what you build.

  • Wellbeing programs

    Keeping you healthy.

  • Learning environment

    Always be excited to work at Amadeus.

  • Flexible workplace

    Because life comes first.