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Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd

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Trane Technologies

20d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Birmingham

AI generated summary

  • You should have a desire to learn HVAC solutions, good communication skills, B2B knowledge, teamwork abilities, and proficiency in Microsoft Office. A driver's license and CRM knowledge are a plus.
  • You will identify potential customers, support sales strategies, manage CRM updates, conduct market research, and maintain strong client relationships while handling outbound sales calls.

Requirements

  • Desire to learn and develop a deep understanding of solutions in the HVAC and Process Temperature Control Industry, including Process Chillers, Temperature control units, related equipment, and Installation.
  • Gain confidence with technical guidance and support to customers, helping them select the most suitable solutions based on their specific requirements.
  • Proactive in establishing positive working relationships with Customer Care Teams, to best support the positive customer experience.
  • Compliance with and participation in any QHSE and Trane Technologies initiatives within the function and any Country specific general and industry regulated compliance to include risk assessments and QHSE training.
  • Compliance with internal code of conduct and ethical frameworks.
  • People skills with a positive mindset.
  • Good Communication.
  • Sales, Business or Engineering B2B knowledge an advantage.
  • Team Leadership and Collaborative teamwork.
  • Proficient in using Microsoft Office Suite and LinkedIn Sales Navigator.
  • Knowledge of Customer Relationship Management Systems an advantage.
  • Right to Work status confirmed for Country of application.
  • Driver’s licence and able to drive in the Country of application.

Responsibilities

  • Identify and target potential customers in various industries requiring B2B lead generation solutions in the HVAC and Process Cooling.
  • Assist the Sales Engineers, Customer Care Teams and Internal Sales with the development and implementation of sales strategies to generate leads and convert them into sales opportunities.
  • Conduct market research to identify trends, competitors, and potential business opportunities.
  • Build and maintain a strong sales pipeline, regularly updating the Customer Relationship Management (CRM) system with accurate and up-to-date information.
  • Collaborate with the marketing team to develop promotional materials and campaigns to support sales efforts.
  • Handle outbound sales calls with targets.
  • Desire to learn and develop a deep understanding of solutions in the HVAC and Process Temperature Control Industry, including Process Chillers, Temperature control units, related equipment, and Installation.
  • Gain confidence with technical guidance and support to customers, helping them select the most suitable solutions based on their specific requirements.
  • Collaborate with the external sales engineering and project management teams.
  • Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor and point of contact.
  • Understand customer needs and provide timely and effective solutions, ensuring customer satisfaction and repeat business.
  • Collaborate with the external sales engineering and set leads and appointments on CRM.
  • Proactive in establishing positive working relationships with Customer Care Teams, to best support the positive customer experience.
  • Prepare sales forecasts, pipeline updates, and performance metrics.
  • Analyze market trends, customer feedback, and competitor activities to identify areas for improvement and growth.
  • Provide insights and recommendations to the management team to enhance sales strategies and achieve business objectives.
  • Compliance with and participation in any QHSE and Trane Technologies initiatives within the function and any Country specific general and industry regulated compliance to include risk assessments and QHSE training.
  • Compliance with internal code of conduct and ethical frameworks
  • Take control of your development and learning pathways through My Learning
  • Align business goals to reach bonus targets and individual performance with feedback from customers, stakeholders, and line manager.
  • Any other ad hoc duties reasonably requested by your line manager.

FAQs

What is the job title for the position available at ICS Cool Energy Ltd in Birmingham?

The job title is Inside Sales - Telesales.

Where is the Inside Sales Telesales position based?

The position is on-site in Birmingham, requiring work five days a week.

What are the primary responsibilities of the Inside Sales Telesales role?

The primary responsibilities include promoting lead generation sales, prospecting B2B solutions, building relationships with clients, and achieving sales targets.

Does the role involve any collaboration with other teams?

Yes, the Inside Sales Telesales role involves collaborating with external sales engineers, customer care teams, and the marketing team.

What types of customers will the Inside Sales Telesales professional target?

The professional will target potential customers in various industries that require B2B lead generation solutions in the HVAC and Process Cooling sectors.

Is there a focus on technical development in this role?

Yes, there is a desire for the candidate to learn and develop a deep understanding of HVAC and Process Temperature Control solutions.

What customer relationship management responsibilities will the Inside Sales Telesales role entail?

The responsibilities include building and maintaining relationships with existing and potential customers, understanding their needs, and providing effective solutions.

Will there be any sales reporting and analysis involved?

Yes, the role will involve preparing sales forecasts, pipeline updates, analyzing market trends, and providing insights to the management team.

Are there specific skills required for this position?

Yes, key skills include good people skills, communication, B2B sales or engineering knowledge, teamwork, and proficiency in Microsoft Office and CRM systems.

What are the reasons for compliance mentioned in the job description?

Compliance encompasses participating in QHSE initiatives, adhering to internal codes of conduct, and meeting industry regulations.

Is prior experience in sales or business development an advantage for applicants?

Yes, having sales, business, or engineering knowledge in a B2B context is considered an advantage.

Are there any requirements related to driving for this position?

Yes, a valid driver’s license and the ability to drive in the country of application are required.

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Trane Technologies

Global climate innovator - thinking bigger, acting bolder & taking action on climate change.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?