Institution Complaint Examiner

Introduction The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using cutting-edge research and evidence-based approaches, employees implement lasting change with a positive impact for the people of Wisconsin. The Department of Corrections is currently recruiting to fill an Institution Complaint Examiner position. This position is based out of Dodge Correctional Institution, located in Waupun, WI. Position Summary This position investigates inmate complaints on institution rules, policies, practices, and individual staff actions. Makes recommendations to the Warden regarding disposition of complaints and initiates necessary action to implement the decision and monitor until its completion. Maintains files and records on complaints. Monitors institution climate and fosters communication and problem-solving between staff and inmates. Salary Information Pay Schedule and Range 81-04 with an annual salary range of $42952 - $79144 plus benefits. Pay upon appointment for current or former State employees may vary and will be in accordance with language in the Compensation Plan, Statutes, and Administrative Code. A twelve-month probationary period is required. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: * Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year. * Excellent and affordable health, vision, and dental benefits * An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan * Well Wisconsin Wellness Program * A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being. * To help you understand what the benefits are worth, please see the Total Rewards Calculator at https://dpm.wi.gov/Pages/Employees/RewardsCalculator.aspx Please click here for a quick downloadable summary of State of Wisconsin employment benefits or click here to explore State of Wisconsin employment benefits on the website. Job Details Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting. Remote work is not an option for this position. Qualifications Minimally qualified applicants will have experience: * Interpreting, implementing, and monitoring investigative resolutions, corrective actions, policies and procedures to ensure compliance (e.g., from staff. managers, agencies. the general public, other appropriate parties)  * Interpreting laws, rules and organizational policies (e.g. to staff and others including the general public)  * Conducting and/or coordinating investigations utilizing investigatory techniques (e.g., interviewing techniques, handling and preserving evidence, record keeping, reports)  In addition to the above, well qualified applicants will have experience:  * Reviewing and analyzing investigative findings of cases (such as those involving complaints, criminal and/or other legal or policy matters) for accuracy, compliance, thoroughness, and appropriateness of recommended solutions for administrative action and resolution * Preparing an investigation summary report and making recommendations based on results for administrative action and resolution How To Apply To apply, click on “Apply for Job” to start the application process. Follow the steps outlined in the application process and submit your application. Your letter of qualifications and resume are very important parts of your application and should detail your training and experience related to the qualifications listed in the job posting. Limit to a maximum of 2 pages each. For instructions on developing your resume of qualifications for your application and what should be included in these materials, review the resume building assistance document. Submitted material will be evaluated and the most qualified applications will be invited to participate in the next step of the hiring for available vacancies. Permanent classified state employees who are eligible of consideration (transfer, voluntary demotion, or reinstatement) should complete the application process as described above by the stated date. The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. We provide reasonable accommodations to applicants and employees with disabilities. The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. Qualified veterans with a 30% or greater service-connected disability should send their cover letter, resume, DD-214, and documentation of their service-connected disability rating (dated within 12-months) to Ramona Koch at Ramona.Koch@wisconsin.gov . Current State employees are not eligible for non-competitive appointment. Questions can be directed to Ramona Koch, Human Resources Specialist- Senior at Ramona.Koch@wisconsin.gov Deadline to Apply Online application and materials must be submitted by 11:59 pm on July 29, 2024 in order to be considered. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Commonly Asked Questions page. Some users report better performance when using the Chrome browser.