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International Passenger Survey Interviewer - Hull

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Office for National Statistics

Aug 21, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Kingston upon Hull

Requirements

  • Essential Criteria:
  • Good interpersonal skills and enjoy working with people.
  • Be able to follow instructions recording accurate information.
  • To be self-disciplined and self-motivated.
  • Proficient in the use of tablets and smartphone as these will be used within your work.
  • Licences:
  • A vehicle and a full, valid UK driving licence (inclusive of the rights of EU Nationals).

Responsibilities

  • Key Responsibilities include:
  • Work independently or as a part of a small team to undertake interviews with the travelling public, demonstrating high standards of data collection and meeting your KPIs.
  • Gathering data at the beginning of the passenger journey, follow guidelines and instruction dependent upon how passengers are processed at the data collection point.
  • Be responsible for self, ensuring site operating procedures and health and safety procedures are adhered to at all times.
  • Be punctual, ensuring shift start times are met.
  • Build effective relationships with airport/port staff to enable co-operation necessary for effective data collection.
  • Collect and transmit high quality data within agreed timeframe and following agreed protocols.
  • Be proficient in the digital technology and corporate systems required for your role.
  • Take responsibility for your breaks, ensuring data collection is not compromised.
  • Complete the administrative tasks required for your role as detailed.
  • Buddy new interviewers as required, helping them settle into the environment and reach required standards.
  • Working in partnership with your Site Manager, identify areas for your continued learning, self development and progression.
  • Provide constructive feedback to your managers to help the operation and structure perform more efficiently.

FAQs

What is the role of an International Passenger Survey Interviewer?

The role involves conducting interviews with international departing passengers to gather data for the continuous International Passenger Survey, which has been ongoing since 1961.

Where is this job located?

This job is based in Hull, which is considered your normal place of work.

What are the working hours for this position?

The shifts are allocated on a 6 weekly basis with a mixture of AM and PM weekdays and weekend shifts, ranging from 4 to 8 hours depending on the operational needs.

How many hours will I be contracted to work annually?

You will be employed on a permanent contract for 832 hours per annum, which broadly equates to 16 hours per week.

Do I need to have prior experience to apply?

While prior experience is not explicitly required, good interpersonal skills and the ability to follow instructions and record accurate information are essential.

What technology will I need to use for this role?

You will need to be proficient in the use of tablets and smartphones, as these will be used for data collection during interviews.

Is there a requirement for flexibility in working hours?

Yes, flexibility in working hours is required, and if you have regular commitments on any day of the week, it may prevent you from applying.

What benefits do employees receive?

Employees receive a salary, a contribution towards a Civil Service Defined Benefit Pension scheme, and additional benefits outlined in the benefits pack.

How will the selection process be conducted?

The selection process will assess Behaviours and Experience through a review of job history and personal statement, followed by an interview which may include various assessment techniques.

Will my application be assessed against specific criteria?

Yes, your personal statement should provide evidence for each essential criterion within the person specification, and the criteria are scored based on your responses.

Are there any nationality requirements for this job?

Yes, the job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and nationals of the EU, Switzerland, Norway, Iceland, or Liechtenstein with Settled or Pre-settled status, among others.

Can I request reasonable adjustments during the recruitment process?

Yes, candidates can provide details of any reasonable adjustments needed during the recruitment process, and you are encouraged to contact the recruitment team to discuss this.

What should I do if I have questions about the application process?

You can contact the recruitment team at Field.Recruitment@ons.gov.uk for assistance with any part of the application process or for help in completing your CV or personal statement.

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Office for National Statistics

The UK's largest independent producer of official statistics and the recognised national statistical institute of the UK

Government
Industry
1001-5000
Employees

Mission & Purpose

We’re the Office for National Statistics (ONS), the UK’s largest independent producer of official statistics. The statistics we gather make a real difference, helping people make important decisions for the nation and our communities on everything from health and education to the environment and the cost of living. We’re responsible for the census that happens every ten years and share information and analysis about some of the UK’s most topical issues. Based on feedback from colleagues, the ONS has been named by Glassdoor as one of the best places to work in the UK in 2023. We’re the first Civil Service department to make it into the top 50.