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Inventory Business Operations Analyst

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Accenture

Nov 16, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Logistics
    Business, Operations & Strategy
  • Dublin

Requirements

  • 2+ years of ERP system experience, preferably in inventory management, logistics, or supply chain
  • Proven ability to perform root cause analysis and troubleshoot complex system issues
  • Advanced proficiency in Excel and data manipulation
  • Experience in managing and meeting service level agreements
  • Strong documentation and technical writing abilities
  • Excellent communication skills for cross-functional collaboration
  • Experience in user training and support
  • Background in inventory management systems and processes
  • SQL querying and database management experience
  • Data visualization skills and experience with relevant tools
  • Experience in creating and maintaining technical documentation and training materials
  • Knowledge of supply chain operations and inventory management best practices
  • Experience in process improvement and optimization
  • Project management experience or relevant certifications
  • Experience in cross-functional team leadership
  • Background in ERP system implementation or enhancement projects
  • Knowledge of supply chain analytics and reporting

Responsibilities

  • Provide first-line support for users experiencing issues with Client's Inventory systems, performing thorough root cause analysis to identify and resolve system, operational, or master data issues
  • Manage and execute day-to-day operational tasks from cross-functional teams within established SLAs
  • Conduct User Acceptance Testing for new system functionalities, including test data setup and validation
  • Lead cross-functional meetings and effectively communicate complex technical issues to stakeholders
  • Create and maintain comprehensive documentation including work instructions, process flows, and training materials
  • Utilize Client's "Task" platform to manage, triage, and resolve action items within agreed timeframes
  • Develop training content including documents and videos to support user adoption of new and existing features

FAQs

What are the primary responsibilities of the Inventory Business Operations Analyst?

The primary responsibilities include providing first-line support for inventory systems, conducting root cause analysis, managing day-to-day operational tasks, facilitating User Acceptance Testing, and creating documentation and training materials.

What qualifications are required for this position?

Candidates should have 2+ years of ERP system experience, strong problem-solving skills, advanced proficiency in Excel, experience managing service level agreements, and excellent communication and documentation skills.

Is experience in a specific industry required for this role?

While not mandatory, experience in inventory management, logistics, or supply chain is preferred.

Are there opportunities for process improvement in this position?

Yes, the role involves driving continuous improvement in supply chain operations and allows for contributions to process optimization.

What tools and technologies will I be working with?

You will work with the Client's internal supply chain platform, manage tasks via the "Task" platform, and may utilize data visualization tools and SQL for reporting and analysis.

Does the role involve cross-functional collaboration?

Yes, the role requires effective communication and collaboration with cross-functional teams to address operational issues and improve system functionality.

Will I have the opportunity to lead meetings?

Yes, you will lead cross-functional meetings and communicate complex technical issues to various stakeholders.

What kind of training responsibilities will I have?

You will be responsible for developing training content, including documents and videos, to support user adoption of new and existing system features.

Is prior project management experience beneficial for this role?

Yes, project management experience or relevant certifications can set you apart as a candidate.

What is the company culture like at Accenture?

Accenture promotes a culture of inclusion, diversity, and innovation, valuing stewardship, respect for the individual, and integrity.

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Accenture

Technology
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Culture & Values

  • Client Value Creation

    Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value.

  • One Global Network

    Leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business

  • Respect for the Individual

    Valuing diversity and unique contributions, fostering a trusting, open and inclusive environment and treating each person in a manner that reflects Accenture’s values.

  • Best People

    Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment.

  • Integrity

    Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

  • Stewardship

    Fulfilling our obligation of building a better, stronger and more durable company for future generations, protecting the Accenture brand, meeting our commitments to stakeholders, acting with an owner mentality, developing our people and helping improve communities and the global environment.

Benefits

  • Medical coverage

    Employees have a choice of national plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs.

  • Parental leave

    16 weeks paid maternity leave for birth parents. 8 weeks paid time off for other parents

  • Flexible work arrangements

    Flexible work arrangements help employees achieve work/life balance while also meeting Accenture’s business needs.

  • Paid time off

    PTO encompasses traditional vacation time along with paid sick leave; days vary based on level and tenure from 17 to 27 per year.

  • Holidays

    We provide 8 paid standard holidays and 2 culture days (for any days you choose), in addition to the PTO program.

  • Life Insurance

    Accenture provides you with a basic level of coverage and you can purchase more coverage for yourself and your family.