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Ireland - AMCC 2024 - Account Manager / Marketplace Consultant / Product Manager

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Amazon

Jul 12, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Consulting
    Sales & Business Development
  • Dublin

Requirements

  • Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
  • Professional work experience in eCommerce, Seller or Vendor Management, Account Management, Marketing or Product Management
  • Preferred Qualifications:
  • Knowledge of procurement and source to pay methods at small and medium businesses
  • Experience influencing at all levels within an organization, particularly at the executive level
  • Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Responsibilities

  • Account Manager:
  • Support companies in their launch on Amazon.com, identify and prospect companies, approach them and initiate contact, and educate them on the benefits to make them launch their business on Amazon.
  • Build trusting relationships with partner sellers and support them in developing their business on Amazon.
  • Work with partner sellers on key Account Management levers (selection, conversion, international expansion, logistics and supply chain, promotions, advertising, brand management, etc.) to maximize their sales performance across all Amazon Marketplaces in Europe.
  • Train partner sellers on the tools available in the management interface (Seller Central account) to ensure their autonomy.
  • Marketplace Consultant:
  • Articulate value propositions around our paid service programs.
  • Strategically manage a portfolio of 10 to 20 partner sellers to drive sustainable revenue growth in France and Europe based on a solid understanding of programs, tools, and processes.
  • Analyze customer data and make recommendations to maximize partner seller potential across all modules: selection, conversion, international expansion, logistics and supply chain, promotions, advertising strategies, brand management.
  • Prepare and present regular business plans with partner sellers in your portfolio.
  • Develop a deep understanding of the Amazon Marketplace ecosystem and competitive environment.
  • Product Manager:
  • Analyzing existing processes to improve e.g. Seller Experience
  • Local events with Partners being responsible of all steps: defining the Small Businesses need, aligning plans with partners, developing the content through experts, coordinating with marketing team to drive attendance to the event, coordinate other teams to contribute to the event, drive further engagement with recorded content, deliver trainings himself/herself. Enhance continuously the events quality
  • Educational Content: Adapt the European content which is most relevant content to local needs, develop new content with partners, ensure all content meets high standards and improve those with lower performance.
  • Small Business Growth: Drive engagement with content and events (Targeted Small Business Growth Journey - CRM), Define lead-pool of SBs with high potential for Success and drive their engagement (private invites, personalized journey) to deliver Success Stories.
  • Category Merchant Manager:
  • Category strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and revenues growth through timely analysis and action.
  • Business Development: You will work closely with Seller recruiting teams to help identify strategic sellers and add selection for the category
  • Project management: Automate and scale the category level growth. Partner with technology teams to drive automation and scalability across the worldwide organization.
  • Customer Experience: Work within the category to identify customer pain points and create new or improved experiences for the customer

FAQs

What qualifications are required for the Account Manager / Marketplace Consultant / Product Manager positions?

A Bachelor's degree or equivalent experience in sales or marketing, particularly in e-commerce, retail technology, or SaaS is required. Additionally, professional work experience in eCommerce, Seller or Vendor Management, Account Management, Marketing, or Product Management is necessary.

Where and when is the Amazon Marketplace Career Conference 2024 taking place?

The Amazon Marketplace Career Conference (AMCC) 2024 will take place in Berlin on July 11th, 2024.

What types of job roles are being advertised at this conference?

The job roles being advertised include Account Manager, Marketplace Consultant, Product Manager, and Category Merchant Manager. There may also be additional openings available depending on the country.

How can I express my job preference when applying?

You should mention your job preference in your CV when submitting your application.

What are the primary responsibilities of an Account Manager?

The Account Manager's responsibilities include supporting companies in their launch on Amazon, building relationships with partner sellers, maximizing their sales performance through key Account Management levers, and training partner sellers on management tools available in Seller Central.

What does the role of a Marketplace Consultant involve?

A Marketplace Consultant is responsible for managing a portfolio of 10 to 20 partner sellers, driving sustainable revenue growth, analyzing customer data for recommendations, preparing business plans, and developing a deep understanding of the Amazon Marketplace ecosystem.

What key tasks does a Product Manager perform?

A Product Manager analyzes existing processes to improve Seller Experience, coordinates local events with partners, develops educational content tailored to local needs, and drives engagement with targeted small business growth strategies.

What are the responsibilities of a Category Merchant Manager?

The Category Merchant Manager works on category strategy and ownership, collaborates with Seller recruiting teams for business development, manages projects for automation and scalability, and identifies customer pain points to improve the customer experience.

Which countries does the Amazon Marketplace team span across?

The Amazon Marketplace team spans across Germany, UK, France, Spain, Italy, Luxembourg, Sweden, Netherlands, Poland, and Ireland.

What additional skills or experiences should I have to be successful in these roles?

Candidates should have knowledge of procurement and source-to-pay methods at small and medium businesses, experience influencing at all organizational levels (especially at the executive level), and a history of exceeding sales targets through a consultative, solutions-focused approach.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.