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IT Governance and Release Manager

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Toll Group

Dec 6, 2024

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Melbourne
  • Quick Apply

AI generated summary

  • You must have a relevant degree or equivalent experience, knowledge of IT governance frameworks, and proven skills in release lifecycle management. Pre-employment checks apply.
  • You will manage IT governance, develop policies, coordinate software releases, ensure compliance and risk management, and optimize processes while collaborating with cross-functional teams and stakeholders.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business Management, or a related field (or equivalent work experience).
  • Experience in IT governance, release management, or IT operations management.
  • Experience with frameworks such as ITIL, COBIT, or other relevant governance models.
  • Proven experience in managing the release lifecycle for software and IT projects.
  • You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Responsibilities

  • Governance Framework: Implement and manage the IT governance framework to ensure compliance with industry standards, regulatory requirements, and organizational policies.
  • Policy and Process Development: Develop, document, and enforce IT policies and procedures related to governance, risk management, compliance, and release management.
  • Audit and Compliance: Coordinate internal audits and compliance reviews to ensure that all IT processes meet relevant standards, such as ITIL, COBIT, or ISO 27001.
  • Risk Management: Identify, assess, and mitigate risks related to IT projects, ensuring that governance protocols are followed throughout the development lifecycle.
  • Release Planning and Coordination: Manage the planning, scheduling, and coordination of software releases across multiple environments (development, staging, production).
  • Release Lifecycle Management: Ensure proper versioning, configuration, and documentation of all software releases. Oversee the testing and approval processes for each release.
  • Change Control: Oversee the change management process to ensure that all changes are documented, tracked, and executed with minimal disruption to business operations.
  • Release Readiness: Assess and ensure that software releases are "production-ready" by validating that all prerequisites (e.g., testing, code reviews, and user acceptance testing) are met before deployment.
  • Incident and Problem Management: Work with IT teams to resolve any issues related to software releases and address any post-release problems or incidents.
  • Cross-Functional Team Collaboration: Partner with IT development, operations, security, and other relevant departments to align release schedules and activities with business objectives.
  • Stakeholder Communication: Regularly update key stakeholders, including IT leadership and business units, on release status, governance initiatives, and risk management efforts.
  • Training & Awareness: Conduct training sessions on IT governance and release management best practices for teams across the organization.
  • Process Optimization: Identify opportunities for process improvements in release management, governance, and risk management to enhance efficiency, reduce risks, and improve quality.
  • Metrics & Reporting: Develop and track key performance indicators (KPIs) for release management and governance activities. Provide regular reports on release performance and governance compliance.

FAQs

What is the job title for this position?

The job title is IT Governance and Release Manager.

What kind of contract is offered for this role?

This is a fixed-term contract until March 2027.

What qualifications are required for the IT Governance and Release Manager position?

A bachelor's degree in Information Technology, Computer Science, Business Management, or a related field (or equivalent work experience) is required.

What experience is necessary for this role?

Experience in IT governance, release management, or IT operations management is necessary, along with experience with frameworks such as ITIL, COBIT, or other relevant governance models.

Is previous experience in managing software releases required?

Yes, proven experience in managing the release lifecycle for software and IT projects is required.

What are the primary responsibilities of the IT Governance and Release Manager?

The primary responsibilities include overseeing IT governance processes, managing release planning and coordination, ensuring compliance with regulations, and facilitating cross-functional team collaboration.

Will training be provided for team members regarding IT governance and release management?

Yes, the IT Governance and Release Manager will conduct training sessions on IT governance and release management best practices for teams across the organization.

How does Toll Group view diverse applications for this position?

Toll Group values a diverse, inclusive, and authentic workplace, encouraging applicants to apply even if they do not meet every single qualification.

What kind of checks must candidates undergo before employment?

Candidates must be prepared to undertake pre-employment checks, including a criminal history check and medical.

Are there opportunities for professional growth and development in this role?

Yes, the company provides industry-leading training and opportunities to learn and grow alongside talented experts.

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Toll Group

Operating an extensive global network, we do more than just logistics. We move the businesses that move the world.

Transportation
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Toll Group is a global logistics and transportation company that provides comprehensive supply chain solutions across various industries. The company specialises in freight forwarding, warehousing, transportation, and logistics management, offering services that span road, rail, sea, and air. Toll Group’s ultimate mission is to deliver reliable and efficient logistics solutions that connect people, businesses, and communities worldwide. Their purpose is to make global trade easier by providing innovative and tailored logistics services that help businesses optimise their supply chains, reduce costs, and enhance operational efficiency.